Pawshake - Experienced pet care with peace of mindLoving pet sitters who treat your pets like familyAt Pawshake, we connect pet parents with friendly, reliable and vetted pet sitters. So whether you are going away, need someone to drop in to check on your pet while you’re at work or take your dog for a sniff around the block, we’ve got a pet loving sitter for you.Loving home environments - no cages!Your pets will stay in loving home environments and be treated just like family. Pawshake pet sitters are able to cater to your pet’s needs and are also a great alternative to dog boarding kennels or catteries.Get daily updates about your pet and relax knowing that they will get plenty of love and attention while you are away.Convenient, safe and flexible pet careSimply, search for a sitter, arrange a free meet and greet and then confirm your booking online. Payments are held securely by Pawshake until the booking is complete. There are no subscription fees and you only pay for the sitter you choose. Pet parents can also leave a review at the end of each booking to share their experience with other pet parents.The Pawshake Guarantee All bookings are covered by The Pawshake Guarantee which includes veterinary coverage, Happiness Guarantee and in-house customer support.
pawshake.com (pawshake.com) has 6,520 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
Website
pawshake.com
Category
Pet Services
Location
Portola Valley, California
Listed on Five Star Index
2026
About these reviews
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The company replied to 10% of reviews.
Latest
Most recent review: October 2026.
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Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
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Great first time using Paw Shake, found a reliable sitter with a few days notice enabling us to go on a much needed Family break ! Responsive sitters. Great pup dates whilst away and the sitter cleaned the house and watered the plants and washed their linen for our return ! Highly recommended!
FB
Federica B.
Finalmente posso partire tranquilla!
Sono quasi 10 anni che non vado da nessuna parte perché non trovo un pet Sitter che possa stare insieme al mio gatto come vorrei. Ho scaricato questa app senza grandi aspettative invece mi sono dovuta ricredere! Intanto ci sono le recensioni verificate di ogni pet Sitter che ti garantiscono la correttezza della persona. La comunicazione è velocissima, i prezzi chiari e comprendono l'assicurazione in caso di emergenze. Puoi geolocalizzare il per sitter per trovarlo vicino a te e puoi chiedere diversi servizi dalle passeggiate per il cane al pernottamento. Il centro assistenza è anche quello rapidissimo. Consiglio davvero questo servizio.
MP
Marc P.
Super ervaring
We konden heel goed selecteren in onze regio welk soort oppas we wensten.
Daarbij viel onze oppas ook reuze mee: attent, communicatief, zorgzaam.
Na deze eerste ervaring gaan we Pawshake bij gelegenheid nog gebruiken.
SN
Shirley N.
Superlieve ervaren betrouwbare oppas…
Superlieve ervaren betrouwbare oppas gevonden
BI
Bill
It was a simple process to select a…
It was a simple process to select a dog/house sitter and get to meet them prior to needing them.
SM
Samantha M.
I signed up to join Pawshake and at…
I signed up to join Pawshake and at first I was excited. However I am now reading some bad reviews and can see that this isn’t for me. I paid good money for my qualification and experience and feel that the cost for leads through Pawshake is too much. It is not worth me doing the work by the time I pay them for the service leads. I’m working for less than minimum wage and if I put my price up to compensate it means no one would book. Best to go alone and get real bookings with real interactions and not have a company ripping you off the costs are far too high avoid avoid
Response from pawshake.comAug 27, 2026
Hi Samantha,
We’re sorry to hear you were disappointed, although we’re having some difficulty locating your account in our database under the name provided. As a result, we’re unable to verify that this review relates to an actual Pawshake user.
There also appears to be a fundamental misunderstanding about how Pawshake works. **Sitters do not pay for leads.** Pawshake charges a flat 19% contribution on services that are actually booked through the platform. There is no charge simply for receiving enquiries or having your profile listed as you imply.
That 19% provides considerably more than simply an introduction to a customer. It covers advertising and promotion of your services and profile, hosting and management of your profile, access to customers looking for pet care, the booking and payment system, support when you need it and, most importantly, veterinary coverage for eligible incidents involving pets during Pawshake bookings. Without this coverage, you would need to arrange and pay for appropriate cover yourself in the event of an incident.
You are also free to set your own prices on Pawshake. If you believe you are earning less than minimum wage, you can easily increase your prices to reflect the value of your time and experience. It is your profile to manage as you see fit.
Ultimately, whether Pawshake is worthwhile for you depends on whether you value having us handle the legwork you would otherwise need to manage yourself, including finding customers, advertising, payment processing, administration and appropriate insurance or coverage.
Kind regards,
Pawshake Support
LJ
Lady J.
Natarika on Pawshake was a great help…
Natarika on Pawshake was a great help at quite short notice. She went over & above the one visit a day, to look after our furbaby & keep our house in check while we were away :)
JG
Julian G.
Easy and good service
Very easy to arrange; Kat was easy to communicate with and obviously loves animals, which made her a good friend to my needy cat!