pawshake.com Reviews | Read Customer Reviews of pawshake.com

pawshake.comReviews of pawshake.com

4.76,520 reviews
Pet Services
North Castanya Way 161, Portola Valley, California

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pawshake.com

About pawshake.com

Pawshake - Experienced pet care with peace of mindLoving pet sitters who treat your pets like familyAt Pawshake, we connect pet parents with friendly, reliable and vetted pet sitters. So whether you are going away, need someone to drop in to check on your pet while you’re at work or take your dog for a sniff around the block, we’ve got a pet loving sitter for you.Loving home environments - no cages!Your pets will stay in loving home environments and be treated just like family. Pawshake pet sitters are able to cater to your pet’s needs and are also a great alternative to dog boarding kennels or catteries.Get daily updates about your pet and relax knowing that they will get plenty of love and attention while you are away.Convenient, safe and flexible pet careSimply, search for a sitter, arrange a free meet and greet and then confirm your booking online. Payments are held securely by Pawshake until the booking is complete. There are no subscription fees and you only pay for the sitter you choose. Pet parents can also leave a review at the end of each booking to share their experience with other pet parents.The Pawshake Guarantee All bookings are covered by The Pawshake Guarantee which includes veterinary coverage, Happiness Guarantee and in-house customer support.

pawshake.com (pawshake.com) has 6,520 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.

Website: pawshake.com
Category: Pet Services
Location: Portola Valley, California
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 10% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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pawshake.com reviews

6,520 approved reviews, newest moderated first

George I.
May 29, 2025
Ich hatte bereits viel Erfahrung mit…
Ich hatte bereits viel Erfahrung mit Hunde
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Leide Van D.
May 29, 2025
Als je zich inschrijven als oppas
Als je zich inschrijven als oppas, vragen ze al jouw privé informatie zoals ID, rekeningnummer, adres, enz. Daarna gaan ze beoordeling of je profiel goed genoeg voor ze is. Foute manier om te behandelen. Ze zullen eerste jouw profiel evalueren en als ze het goed vinden en willen en soort van contracten maken jouw privé informatie vragen. Ik vond dat heel vreemd en heb mijn account verwijderd. Maar ze hebben toch mijn privé informatie in handen.
Response from pawshake.comJun 13, 2025
Hoi Leide, Bedankt dat je de tijd hebt genomen om je feedback met ons te delen. Om te voldoen aan de strikte Know Your Customer-regelgeving van de EU, is Pawshake verplicht om de geschiktheid van alle oppassers te verifiëren voordat zij diensten kunnen aanbieden via ons platform. Ik begrijp dat dit als ongemakkelijk kan worden ervaren, en mijn oprechte excuses daarvoor — maar het is een noodzakelijke stap om de veiligheid en het vertrouwen van al onze leden te waarborgen. Wees gerust: wanneer een account wordt verwijderd, worden alle bijbehorende persoonsgegevens ook volledig uit onze systemen verwijderd, in overeenstemming met de GDPR-wetgeving van de EU. Mocht je nog vragen hebben, neem dan gerust contact met ons op. Met vriendelijke groet, Jack Pawshake Support
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Francesco G.
May 29, 2025
Belle réussite
J'ai trouvé facilement la bonne personne grace au system de localisation et aux évaluation des autres clients. Elle était fiable et disponible et les garanties fournies par le site m'ont donné la confiance pour la contacter
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Susan R.
May 29, 2025
Easy to book and communication with…
Easy to book and communication with sitter Reassurance of going through a company and insurance cover Exceptional sitter experience
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Wan Yin Chloe K.
May 29, 2025
Trustworthy and fair
Fair payment. Trustworthy pet sitter.
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Danielle G.
May 29, 2025
Worst experience
Worst experience. DO NOT USE THIS SITE!! Our dog was attacked by two dogs at a 'trusted' sitter's home. We were never contacted by the sitter which is part of the terms of Pawshake. This was never validated and we have been treated poorly. I will never use this platform again. You are seen as a number and not a person. Go through local vets etc for trusted sitters who love dogs.
Response from pawshake.comMay 29, 2025
Hi Danielle, Thank you for your feedback. We want to be clear that you are not welcome to create a new profile for yourself or your dog, Lola, on Pawshake. During a booking, Lola displayed unprovoked aggression and attacked another dog in the sitter’s care. You have since refused to acknowledge this behaviour or accept that Lola poses a risk to others. More seriously, your husband’s response escalated to threats of violence, including threats to harm the sitter and burn down her home. This became a police matter and is behaviour we take extremely seriously. We urge you to take responsibility for both your dog’s behaviour and your husband’s actions. Pawshake has a zero-tolerance policy for aggression, abuse, or threats of any kind, and we will not compromise the safety of our sitter community. Kind regards, Jack Pawshake Support
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mieze
May 28, 2025
Vertrauenswürdiger Tiersitter
Alles war einfach zu handhaben...vom Kennenlernen bis zur Abgabe und Abholung meiner Hündin.
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Post
May 28, 2025
It worked well and easy
It worked well and easy! Alles werkte snel en makkelijk!
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