pawshake.com Reviews | Read Customer Reviews of pawshake.com

pawshake.comReviews of pawshake.com

4.76,520 reviews
Pet Services
North Castanya Way 161, Portola Valley, California

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pawshake.com

About pawshake.com

Pawshake - Experienced pet care with peace of mindLoving pet sitters who treat your pets like familyAt Pawshake, we connect pet parents with friendly, reliable and vetted pet sitters. So whether you are going away, need someone to drop in to check on your pet while you’re at work or take your dog for a sniff around the block, we’ve got a pet loving sitter for you.Loving home environments - no cages!Your pets will stay in loving home environments and be treated just like family. Pawshake pet sitters are able to cater to your pet’s needs and are also a great alternative to dog boarding kennels or catteries.Get daily updates about your pet and relax knowing that they will get plenty of love and attention while you are away.Convenient, safe and flexible pet careSimply, search for a sitter, arrange a free meet and greet and then confirm your booking online. Payments are held securely by Pawshake until the booking is complete. There are no subscription fees and you only pay for the sitter you choose. Pet parents can also leave a review at the end of each booking to share their experience with other pet parents.The Pawshake Guarantee All bookings are covered by The Pawshake Guarantee which includes veterinary coverage, Happiness Guarantee and in-house customer support.

pawshake.com (pawshake.com) has 6,520 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.

Website: pawshake.com
Category: Pet Services
Location: Portola Valley, California
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 10% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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pawshake.com reviews

6,520 approved reviews, newest moderated first

Rudi A.
Jun 20, 2025
Dodgy practices around price
They use dark patterns to get you to pay more: they hide the seasonal prices under lots of clicks, in clear violation of EU regulations regarding price clarity. Always confirm the price before engaging with the sitter. After this happened to me, I engaged with customer support, who replied at first, but then ghosted me.
Response from pawshake.comJun 24, 2025
Dear Rudi, We are sorry to hear that this experience was frustrating — transparency around pricing is something we take very seriously. While all pricing details, including seasonal rates and any add-ons, are clearly visible before a booking is confirmed. We regret that in this case this was not clear to you and thank you for your feedback — it really helps us improve. We will also look into why you have not heard back from us directly yet and will make sure you do receive a response if there is still an open question — as always, we are here to help. Best Jack from Pawshake Support
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Simon G.
Jun 20, 2025
Awesome
Awesome, would use again!
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Charlotte A.
Jun 19, 2025
Nemt og sikkert for ejere og passere
Vi fandt en rigtig sød og ansvarsfuld hundepasser da vi skulle på ferie. Hun passede både hunden og huset. Det er nemt at bruge Pawshake og vi fandt hurtigt det rigtige match - og det giver samtidig en tryghed for både dyreejere og passerne at booke gennem appen. Vi vil helt klart bruge denne app fremover 😊
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Tiina H.
Jun 19, 2025
Valittavana oli hyvä kokoelma…
Valittavana oli hyvä kokoelma kissanvahteja, ja sain varmasti yhden parhaista, kiitos Laura! Kuulin Pawshakesta ystäviltä ja he suosittelivat sitä, ja syystä. Parasta on luotettavuus, eikä minusta hintakaan ollut siihen nähden ollenkaan paha.
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Rhondda C.
Jun 18, 2025
Our Cat Sitter
Our Cat Sitter, Jo, was wonderful. She gave us regular updates and made us feel confident our pets were in great hands meaning we could really relax on our holiday.
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Chantale
Jun 18, 2025
Alles wat in de annonce stond was…
Alles wat in de annonce stond was correct alles vlotjes verlopen
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Clare H.
Jun 18, 2025
Just really easy to find dog sitters in my area
Just really easy to find dog sitters in my area and when I booked my dog in with the one I chose, I couldn't have been happier with the service provided.
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Ian L.
Jun 18, 2025
I have already submitted a review but…
I have already submitted a review but to reinforce I am really happy with the service I got from Olivia. My cat Tiki seems to be very happy which means a lot to me.
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