Paw Print GeneticsReviews of pawprintgenetics.com

Results took FOUR months to complete.

It took almost 4 weeks to get the results, and i believe i only got them because i called and complained. Otherwise it may have been even longer

Very long delay.

WAY TOO SLOW. BEFORE YOU WERE ACQUURED IT TOOK 10 BUSINESS DAYS (2 WEEKS). NOW OVER 20 BUSINESS DAYS/1 MONTH. AT YOUR CURENT SNAIL'S PACE, TO HAVE PUPS DNA TESTED, SAMPLES WOULD HAVE TO BE SWABBED PRE-PUPPY WEANING WHILE THEIR MOUTHS WOULD CONTAIN THEIR MOTHER'S DNA MILK. AND OVERLY EXPENSIVE. UNACCEPTABLE.

I ordered the test on November 20, 2023. The kit took about 10 days to arrive. When it arrived, the kit was damaged, so I called and requested a new swab. I waited about a month before I called asking where the new swab was. It took an email (which was not answered) and two more phone calls before Paw Print Genetics delivered the new swab. On February 2, the new swabs were finally shipped. The swabs again took and extended time to arrive because Paw Prints is not using 1st class mail to deliver swabs. On two of my phone calls, I requested that a correction to the sex of the puppy be made. It has not been corrected yet. I realize that a new company has bought our Paw Print Genetics; however, the customer service and timeliness of transactions is severely lacking.

The test didnt get completed till i called and asked about it a week after it said it would be done then and hour after i call its done. Website says it takes 14 days and it took over 4 months. Not happy

I am still waiting for results and it has been more than a month

Sent in our samples for a paternity test on 12/17/23. Got our results back on 2/27/24. The pups were over 2 months old before we knew the sire. How do you place pups without knowing the sire. We had purposely bred two dogs to the female. We wanted a dual-sired litter. That is unacceptable service.