Paw OriginsWelcome to PawOrigins.com | We are passionate about creating the best quality pet products that will improve the wellness of your furry friends. We believe that every pet deserves to live their life to the fullest potential and to age happily and healthily. If you're a customer that needs help, please visit help.paworigins.com to start a conversation!
Paw Origins (paworigins.com) has 458 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
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It took too long
Response from Paw OriginsSep 29, 2026
Hey there, Sorry the wait felt longer than it should have. Our products are made in small batches, so shipping can run a few extra days compared to bigger brands, but that's still not the experience we want for you. Glad it made it to you, and we'll keep working on tightening up those timelines.
Shannon V.
We love the oil for easing the anxiety in our Toy Aussie who came from a terrible outside hoarding situation and is terrified of storms. Thus far though it hasn't helped us with the anxiety in our terrier mix who is highly reactive to the Aussie and her rampant "panic personality" nor has it helped with her dominating resource guarding, which we have been hoping for. It's been a month, and we have been giving her the allowed dose. We aren't sure what else to do to help her. For the now the two can never be in the same room at all.
Response from Paw OriginsSep 1, 2026
Hey Shannon, Thank you for sharing this. So glad the oil's been helping your Aussie through the storms, that's a big win. For your terrier mix, resource guarding and reactivity are behavior issues, not just anxiety, so the oil works best alongside training rather than on its own. Giving a dose 30-45 minutes before a known trigger can help take the edge off, and pairing it with a trainer who works on reactivity between dogs tends to get the best results. Reach out to us at [email protected] and we will help you work through next steps for her.
Kathryn K.
Worked great for a while helping during storms. Got to a point it wasn’t helping anymore and I had 3 housebroken dogs pooping the floor at night. Tried playing around with doses to no avail. I want to return the last order(which I was not notified of) of 6 bottles for full refund. Not having luck with that so far!
Response from Paw OriginsAug 18, 2026
Hey Kathryn, Thank you for sharing this, and we're sorry to hear the storms got the better of your pups again after they'd been doing so well. That's a tough thing to deal with, especially with three dogs affected overnight. We did reach out via email regarding your return request and would love to help get this resolved for you. If you haven't seen our message yet, please check your spam or promotions folder, or feel free to reach us directly at [email protected] so we can pick up right where we left off. We're glad the product helped during storms for a while, and we want to make this right for you. Looking forward to hearing from you soon.
Kevin F.
They sent me a tracking number day 2. It is click bait to a page that you cant X out of without playing their game. When a consumer isn't given an option to track their order freely, destroyed my trust.
Response from Paw OriginsJul 22, 2026
Hey Kevin, Thank you for taking the time to share this, and I am really sorry the tracking page frustrated you. That is not the experience we want, and I get why it felt like a bait and switch when you just wanted to track your package. I have flagged this to our team so we can take a hard look at that page. In the meantime, if you would rather track your order directly, just reply here or reach out to [email protected] with your order number and I will send you the tracking link straight away, no extra steps. I appreciate you telling us this instead of just walking away. If there is anything else going on with your order, I am glad to help sort it out.
Shirley S.
So far I guess it might be working a little, can't really see a big difference. This is the second order of the 3 bottles. Hopefully it starts to work with his separation anxiety!
Response from Paw OriginsSep 19, 2025
Hi Shirley, Thank you for sharing your experience with us and for placing a second order! We want to reassure you that our products are formulated with clinically studied, hemp-derived CBD and supporting ingredients — safe, effective, and trusted by thousands of pet parents. Every dog is unique, and sometimes it takes consistency over a few weeks before the full benefits show, especially with something like separation anxiety. We’re confident you’re on the right track and are here to support you along the way. Please don’t hesitate to reach out if you’d like tips on timing, dosage, or pairing with calming routines, many pet parents find these small adjustments make a big difference. 🐾💚
S P.
.. I like to order from paw origins but I don’t appreciate them forcing on four dollars so if I sent shipping insurance. I don’t need it. That was very frustrating.
Response from Paw OriginsFeb 4, 2025
Thank you for taking the time to share your feedback. We completely understand how this could be frustrating, and we want to assure you that the shipping insurance is optional—you’re never required to keep it on your order. It sounds like there may have been some confusion during the cart process, and we’d love the opportunity to make things right. We are requesting your order information so that we can rectify this for you! We truly appreciate your support of Paw Origins and hope to regain your trust!
