Bruce C.
Pawooz pet supplies - avoid
Take your payment and then don’t respond to any emails. Still no confirmation of my order being shipped and that was 3 weeks ago. I would avoid this company even if they are legit.
Response from PawoozOct 28, 2025
Hi Bruce, Thank you for sharing your feedback. We sincerely apologize for the experience you had in the past. However, we’d like to clarify that Pawooz is now under new ownership and management — our business was newly established in 2025 and we are not connected to any previous operations that might have caused issues before. We take customer satisfaction very seriously and have since improved our store system, product quality, and customer service. If you ever wish to give us another try, please feel free to contact our support team at [email protected] — we’d be more than happy to assist you personally. Warm regards, The Pawooz Team