pawbauPawbau is a brand for pet lovers, offering personalized jewelry and handcrafted accessories that celebrate the bond with your furry friends. Since 2022, over 35,000 customers have trusted Pawbau for custom pet name necklaces and unique pieces like our Hand-Painted Bag Charm — a leather bag charm hand-painted with your pet’s portrait using premium craftsmanship techniques. Looking for Pawbau reviews? Visit our Trustpilot profile to read real feedback from customers who love the quality, service, and attention to detail we provide.
pawbau (pawbau.com) has 257 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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Needlework & Knitting · Wyoming
Excellent
Needlework & Knitting · Cheyenne, Wyoming
Excellent
Needlework & Knitting · Casper, Wyoming
Excellent
Needlework & Knitting · Sheridan, Wyoming
Excellent
Showing 3 reviews with 2 stars · Clear filters
customer
Pretty poor customer service. For the cost of the charm, I’d go with someone else. I asked for a simple request to fix the eyes on my kitty as they looked dead-like and was told I needed to buy an entirely new one if I wanted a change. I think this was awful customer service and wouldn’t recommend them to anyone.
Natalia
I DO NOT RECOMMEND BUYING PERSONALIZED PENDANTS ON THIS SITE! I have two very old animals, a small dog and a cat, and they are sick. I go to veterinarians all the time. I have severe depression and heart problems. My man wanted to please me, he ordered a pendant in the form of a small dog on this site. The pendant was supposed to be named, but he misspelled my dog's name, however, he almost immediately wrote about it on the website and asked to fix it before they started doing the work. They promised to take this into account and when they start work, then make the right inscription. BUT THEY DIDN'T FIX ANYTHING! One letter is not written correctly, there is no second letter at all! As a result, it turned out not a name, but a meaningless set of different letters! The parcel from this site took a long time, the pendant just arrived and I just saw it from the photos, because I am in another country. I have to receive a package from my man, in which he was supposed to put this pendant. I thought it would bring me joy, but instead, complete disappointment, tears, apathy and new pains in my heart! I thought that a little later we would order another cat pendant here, but now I see that nothing can be ordered here! They absolutely do not care what you get from them for your money and how you will feel at the same time! They themselves will not wear the pendants they have spoiled, but they send it to you without a twinge of conscience! DO NOT ORDER ANYTHING ON THIS SITE! BUT IF YOU STILL WANT TO ORDER SOMETHING HERE, THEN BE SURE TO ASK THEM FOR PHOTOS OF THEIR WORK WHEN THEY MAKE INSCRIPTIONS ON YOUR PENDANTS!!! I thought I would write a very good review on this site when I received my pendant, but unfortunately I can't write a good review here. I'm just writing the truth as it is!
Karen R.
The halo distorts the top of the Yorkie. If I had seen how it would look, I would not have a halo on her. It is odd looking. I will not be wearing it.