pawbauReviews of pawbau.com

Ordine effettuato più di un mese fa e non ancora arrivato. Continuano ad inviarmi dei tracking che si bloccano dopo poco. Contattato più volte il servizio clienti che, quando lo fa, risponde con risposte vaghe.

There is a factory actually named "baupaw" and is selling products for animals and I believe they are tricking out people, they make much publicity and nowhere you can find information.

I placed an order for a pendant for my wife as an homage to our dog who passed away this past fall. I received updates from Pawbau that they were working on the order and that it had shipped on 12/26. It was alleged to been out for delivery on 12/29 and was subsequently changed to "Scanned Parcel processing delay" state on 1/2/2025. I reached out to "Amanda" who had been emailing me about the progress of the order who effectively ignored my request for assistance with the order on January 11th as well as "Elisa" who emailed that she was the designer that created the order with a photo of a pendant that wasn't the breed or name of the dog that I'd ordered and requesting a review. When I responded that I would like some assistance getting the issues with my order, they went silent. They apparently use a shipping company (Uniuni) that I'd never heard of but now, as of 1/31/2025, with no response from PAWBAU, I've contested the charge with my credit card company to refund my purchase. Regardless of whether it was them or the shipping company, they did absolutely nothing to resolve the situation.

Ordered an item, shipped but not received. Re-ordered, still not received. Scammers. Would give ZERO stars if allowed.

I was excited about ordering a necklace for my girlfriend in No Carolina since she just recently lost her Boxer of 18 years. I ordered it on December 4, 2023 and was assured that my order would be here before Christmas. I got an email from Amanda that they were having trouble with the courier. I sent an email back saying I needed by December 21 so I could mail it to No. Carolina to be received by Christmas. Then I got another email saying they were remaking my order and probably would not be here by Christmas. I requested a refund and all I was given was a $30.00 gift to be spent with pawbau and still have not received my order. I explained to Amanda that this ruined my Christmas and had to find another gift to mail to No. Carolina. I sent an email to the company and to Amanda two days ago and no response so far. To say the least I am very disappointed.

Extremely disappointed in the quality. The pin clasp became loose and broke within a few days.

It never came. It says it was left in the mail box on the tracking but it was not.