PawChamp Reviews | Read Customer Reviews of paw-champ.com

PawChamp Reviews | Read Customer Reviews of paw-champ.com

PawChamp reviews

20,707 approved reviews, newest moderated first

Steffi T.
Nov 5, 2025
Aboverlängerung
Leider wurde aus meinem vergünstigten Probeabo für einen Monat automatisch nach Ablauf ein Dauerabo und ich bemerkte dies erst verspätet. Also aufgepasst bei Abschluss, rechtzeitig kündigen, wenn keine Verlängerung gewünscht ist. Auf meine Beschwerde wurde schnell reagiert und ein Teil wurde mir rückerstattet. Fazit: Aufpassen bei Abschluss, Kundenservice hat bei mir gut funktioniert
Response from PawChampNov 5, 2025
Liebe Steffi, Vielen Dank, dass Sie Ihre Bewertung geteilt haben. Es tut uns wirklich leid, von Ihrer Erfahrung zu hören. Transparenz ist uns sehr wichtig, und die Abonnementdetails sind auf der Zahlungsseite klar angezeigt. Sie können uns ganz einfach auf eine der folgenden Arten erreichen: 1. Schreiben Sie uns direkt eine E-Mail an [email protected] (mailto:[email protected]) 2. Reichen Sie eine Anfrage über unser Kontaktformular ein: https://www.paw-champ.com/contact 3. Nutzen Sie unseren Live-Chat, indem Sie sich in Ihr Konto einloggen, die Seite „Kontaktieren Sie uns“ besuchen und auf die Schaltfläche „Chat“ in der unteren rechten Ecke klicken. Wir freuen uns darauf, dies schnell für Sie zu lösen. PawChamp-Team 🐾️
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Carol W.
Nov 5, 2025
Quick to reply and assist.....just…
Quick to reply and assist.....just about to start my training program
Response from PawChampNov 5, 2025
Dear Carol, Thank you for your review! Thank you for sharing this! Our team takes pride in delivering excellent service, and your feedback motivates us to keep it up. PawChamp Team 🐾️
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Steve L.
Nov 5, 2025
Great support
Great support, encouragement, and providing resources to assist with learning.
Response from PawChampNov 5, 2025
Dear Steve, Thank you for your review! We're thrilled to hear that you found our support encouraging and helpful. If you need any more resources or assistance, don't hesitate to reach out. PawChamp Team 🐾️
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Bailey
Nov 5, 2025
Stay clear !!!!
If I could give less than 1 star I would, they will dupe you in to subscription with misleading advertisements. They stay under the radar by never sending follow up emails or receipts for your transactions they just continue to bill you, for someone with money flowing in and out on a high volume I didn’t notice the smaller transactions and they have a long list of criteria to meet for you to even receive a refund. My account was inactive for 5-6 months and still no good will. They do not care about dogs and helping owners, only want to take your money !!
Response from PawChampNov 5, 2025
Dear Bailey, Thank you for sharing your review. We are sorry to hear you’re unhappy with our service and that your refund request was denied. While our refund policy outlines specific conditions, we want every customer to feel supported. Please let us know how we can help address your concerns further. You can easily reach us through any of the following ways: 1. Email us directly at [email protected] (mailto:[email protected]) 2. Submit a request via our contact form: https://www.paw-champ.com/contact 3. Use our live chat by logging into your account, visiting the Contact Us page, and clicking on the Chat button at the bottom right corner. We look forward to resolving this for you promptly. PawChamp Team 🐾️
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John R.
Nov 5, 2025
Lisa was very helpful in answering my question.
Lisa was helping when I had to jump on a call and left the conversation. She provided answers to my questions and continued to follow-up after I left the conversation
Response from PawChampNov 5, 2025
Dear John, Thank you so much for taking the time to share your experience! 🌟 We’re so glad to hear that Lisa was able to provide helpful answers and continued to support you even after you had to step away. We’ll be sure to pass along your kind words to her — she’ll be thrilled to know her effort made a difference! If you ever need anything else, don’t hesitate to reach out — we’re always happy to help. 💛
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Pam B.
Nov 5, 2025
Support was very helpful
I had tried so many times to log in and kept getting notices I had the wrong password. It would not let me enter a new password. I sent several emails. But no response. So I sent one last email and Alexa from support sent me an email with a link and I was able to get in immediately. I also checked my “sent” box and as Alexa suggested, none of my emails were sent.
Response from PawChampNov 5, 2025
Dear Pam, We're so glad Alexa was able to help you get back into your account! We know how frustrating login issues can be, and we appreciate your patience while working through it. Thank you for taking the time to share your experience – it means a lot to our team! We're here whenever you need us. Happy training with your pup! PawChamp Team 🐾️
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Karrel
Nov 5, 2025
I received prompt response from Jenna
I received prompt response from Jenna. I will answer her questions and get back to her soon
Response from PawChampNov 5, 2025
Dear Karrel, Thank you so much for your kind words! We're thrilled to hear that Jenna provided you with a prompt response. Our team works hard to ensure every customer gets the support they need quickly and efficiently. We're here whenever you need us, so feel free to reach out with any questions. Wishing you and your pup a wonderful training journey! 🐾 PawChamp Team 🐾️
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corte.barranco
Nov 5, 2025
Bueno pa mi perro
Bueno pa mi perro
Response from PawChampNov 5, 2025
¡Muchas gracias por tu opinión! 🐾 Nos alegra mucho saber que tu perro está disfrutando del entrenamiento con PawChamp. Ver el progreso de nuestros peluditos es lo que más nos motiva. Si tienes alguna pregunta o necesitas ayuda, siempre estamos aquí para ti. ¡Feliz entrenamiento! 🐶
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