Curtis T C.
$40 a MONTH for lessons? What can change every month??
Became a member for the month. Went on vacation and COMPLETELY forgot about the membership and the reoccurring monthly charges. That's TOTALLY ON ME!!! I never used the membership and not once did I even open the app. I contacted their support and dealt with Timothee. I stated my issue and asked for a SINGLE month refund that was just paid this day (3 previous months I did not ask for). Instead I got several emails about the membership and what the conditions were etc. I told him EACH EMAIL TO CANCEL MY MEMBERSHIP. I mean seriously, $40 a month for dog lessons? What can possibly change every month? Each reply email was trying to keep me on. Wasted time and energy that just got me more irritated. This is COMPLETELY A SUCKER SITE.
Response from PawChampNov 12, 2025
Dear Curtis, Thank you for sharing your review. We’re truly sorry to hear about your experience. We understand your frustration regarding the subscription and the refund request. Our intention is to provide clear information about our services, which are designed to evolve over time. You can easily reach us through any of the following ways: 1. Email us directly at [email protected] (mailto:[email protected]) 2. Submit a request via our contact form: https://www.paw-champ.com/contact 3. Use our live chat by logging into your account, visiting the Contact Us page, and clicking on the Chat button at the bottom right corner. We look forward to resolving this for you promptly. PawChamp Team 🐾️