Alison D.
Terrible want you to jump through hoops…
Terrible want you to jump through hoops to get your money back when it doesn't work £40 a month is a lot of money for very little especially when I thought I was only getting the discounted trial not realising a subscription had taken over but I suppose that's how they get you. Now they won't give me my money back
Response from PawChampNov 29, 2025
Dear Alison, Thank you for sharing your review. We’re very sorry to hear about your experience. Sometimes the trial can transition to a full subscription, which can be confusing—we completely understand how frustrating that can be. Please know that your current paid period remains active, but the subscription won’t renew automatically if cancelled. You can easily reach us through any of the following ways: 1. Email us directly at [email protected] (mailto:[email protected]) 2. Submit a request via our contact form: https://www.paw-champ.com/contact 3. Use our live chat by logging into your account, visiting the Contact Us page, and clicking on the Chat button at the bottom right corner. We look forward to resolving this for you promptly.