Karen
Beware of the False Advertising
Beware: The product does not match the advertising. They want you to believe that their product can train more difficult training cases. However, the training is very general and what you would expect for a training an average puppy. Nothing in this training really gears you for training more difficult dogs. Also be aware that if you want to cancel and get your money back, there are very strict rules for this and hoops that you have to jump through. Beware of the fine print!!! False advertising for the product and the money back guarantee!!!
Response from PawChampDec 2, 2025
Dear Karen, Thank you for sharing your review. We’re sorry to hear that your experience didn’t meet your expectations. Our training programs are designed to provide guidance for a wide range of dogs, and we always aim to set clear expectations about what each course covers. Regarding cancellations and refunds, we strive to make our policies transparent and provide support to help customers through the process. We take all feedback seriously and will review your concerns to see where we can improve clarity and accessibility. If you’d like, we’d be happy to assist you directly to address any remaining issues or questions about your purchase. You can easily reach us through any of the following ways: 1. Email us directly at [email protected] (mailto:[email protected]) 2. Submit a request via our contact form: https://www.paw-champ.com/contact 3. Use our live chat by logging into your account, visiting the Contact Us page, and clicking on the Chat button at the bottom right corner. We look forward to resolving this for you promptly. PawChamp Team 🐾️