Susan S.
Scam company - fraudulent charges
Beware - this company is a fraudulent company - I signed up to a one-off training course, they charged my credit card again with an amount nearly 3x the original charge. When I queried, they said I signed up to a subscription, even though there was no evidence of this on either the payment screen or subsequent e-mails. The actual training material was basic stuff you can find on any you-tube channel. I was well into the third module, and it was still teaching your dog to sit, or how to use toys. The "trainers" were poorly AI generated bots, with zero personality or inflection. The videos were really boring and difficult to watch.
Response from PawChampJan 4, 2026
Dear Susan, Thank you for sharing your review. We truly regret that you feel misled regarding the subscription. We want to assure you that the subscription details are displayed on the payment page before completing the purchase, however, your feedback helps us improve. We appreciate your thoughts on the content. While we strive to offer comprehensive training, we’ll consider ways to focus more on demonstrations and less on explanations. You can easily reach us through any of the following ways: 1. Email us directly at [email protected] (mailto:[email protected]) 2. Submit a request via our contact form: https://www.paw-champ.com/contact 3. Use our live chat by logging into your account, visiting the Contact Us page, and clicking on the Chat button at the bottom right corner. We look forward to resolving this for you promptly. PawChamp Team 🐾️