PawChamp Reviews | Read Customer Reviews of paw-champ.com

PawChamp Reviews | Read Customer Reviews of paw-champ.com

PawChamp reviews

20,707 approved reviews, newest moderated first

crystaljaiden
Jan 23, 2026
Mis was super helpful
Mis was super helpful, providing relevant, functional, specific advice about the help we needed. She answered all of my questions and has left me feeling confident that I know what to do moving forward to help our doggo with the areas we are focusing on.
Response from PawChampJan 23, 2026
Dear Customer, Thank you for your review! We're absolutely thrilled to hear that Mis was so helpful in providing you with relevant and specific advice for your doggo! It's wonderful to know that she answered all your questions and left you feeling confident about the path forward. Our experts are passionate about helping each family succeed, and hearing that you feel well-equipped to continue your training journey is exactly what we hope for. If you have any questions - please do not hesitate to let us know for further assistance! Best regards, PawChamp Team 🐾
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Kelley D.
Jan 23, 2026
Julie was so amazing!
Julie was so amazing! She didn’t just listen to my problems with my pup. But she made me feel like none of them were problems at all and they all had wonderful solutions. She built me with the confidence to start this training with my pup and I couldn’t be more blessed. Thank you again Julie!
Response from PawChampJan 23, 2026
Dear Kelley, Thank you for your wonderful review! We're absolutely thrilled to hear about your amazing experience with Julie! She truly has a special gift for helping pet parents feel confident and supported on their training journey. It's wonderful to know that she helped you see challenges as opportunities with wonderful solutions - that's exactly the kind of positive, empowering approach we strive for at PawChamp. We're so excited for you and your pup as you begin this training adventure together! If you have any questions - please do not hesitate to let us know for further assistance! Best regards, PawChamp Team 🐾
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JD
Jan 23, 2026
Say they've cancelled your subscription but take your money anyway
This company is almost impossible to cancel a subscription with. When we called to cancel, they said it was cancelled and we lost access to the site, so we assumed it was cancelled, no refund but we accepted that. We didn't expect them to then recharge for a new years subscription the following year, and refuse to refund because they said "we hadn't followed the right procedure for cancellation". They are a scam and a nightmare to deal with. Very polite while being unhelpful. Lying. That said, the product is quite good, but I very strongly recommend AGAINST subscribing unless you want to be paying them forever! Even WITHOUT access to the product!
Response from PawChampJan 23, 2026
Dear Customer, Thank you for sharing your review. We are sorry to hear about the difficulties you’ve faced with canceling your subscription and understand how upsetting it can be to believe it was canceled, only to later see an unexpected charge. This is certainly not the experience we want for our customers. We want to assist you in resolving this as quickly as possible and ensure that your cancellation is processed correctly. Your satisfaction is important to us, and we’re more than willing to review your case in detail to determine how we can make things right. You can easily reach us through any of the following ways: 1. Email us directly at [email protected] 2. Submit a request via our contact form: https://www.paw-champ.com/contact 3. Use our live chat by logging into your account, visiting the Contact Us page, and clicking on the Chat button at the bottom right corner. We look forward to resolving this for you promptly. PawChamp Team 🐾️
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Melindaxmcvay
Jan 23, 2026
Advice was great
Advice was great. App dropped me
Response from PawChampJan 23, 2026
Dear Customer, Thank you for your review! We're so glad to hear that you found the advice great! It's wonderful to know that our guidance is helping you and your furry friend. For the app issue you mentioned, please reach out to our support team at [email protected]. Our team is available 24/7 to assist you and ensure you get the most out of your PawChamp experience. If you have any questions - please do not hesitate to let us know for further assistance! Best regards, PawChamp Team 🐾
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Bridget H.
Jan 23, 2026
Good ideas to implement
Good ideas to implement. Empathy.
Response from PawChampJan 23, 2026
Dear Bridget, Thank you for your review! We're so pleased to hear that you found our ideas valuable and that our empathetic approach resonated with you. At PawChamp, we believe that understanding and compassion are essential when it comes to training - both for our human students and their furry companions. It's wonderful to know that this philosophy comes through in our program and makes a positive difference in your experience. If you have any questions - please do not hesitate to let us know for further assistance! Best regards, PawChamp Team 🐾
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E. M.
Jan 23, 2026
Paul - Fantastic Trainer - Very Knowledgeable!
Paul Provided me with so much great information about training Timmy, I am certainly looking forward to our first day of training with all his strategies and techniques I never would have realized before!
Response from PawChampJan 23, 2026
Dear Customer, Thank you for your wonderful review! We're absolutely thrilled to hear about your positive experience with Paul! It's fantastic that he was able to provide you with so much valuable training information and strategies for Timmy. Our trainers are passionate about sharing their expertise and helping every dog owner feel confident and prepared. We're excited for you and Timmy to start this training journey together - we know Paul's techniques will make a real difference! If you have any questions - please do not hesitate to let us know for further assistance! Best regards, PawChamp Team 🐾
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Karahvw
Jan 23, 2026
Thanks
I’m new and just starting to learn. Chatted with trainer Robert and he was very helpful. He seemed to really understand our dogs issues and had helpful, doable suggestions. Thanks
Response from PawChampJan 23, 2026
Dear Customer, Thank you for your review! We're so glad to hear that Robert was able to provide you with helpful and doable suggestions for your dog's issues! It's wonderful that he took the time to understand your specific situation and offered practical guidance. Our trainers are passionate about helping new members like yourself get started on the right path, and it's great to know that you felt supported from the beginning. If you have any questions - please do not hesitate to let us know for further assistance! Best regards, PawChamp Team 🐾
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Isabel
Jan 23, 2026
My trainer so far has been great
My trainer so far has been great. Quick and very helpful with very detailed tips and trips with where I am with my pup. Would definitely recommend.
Response from PawChampJan 23, 2026
Dear Isabel, Thank you for your wonderful review! We're absolutely thrilled to hear that your trainer has been providing such excellent support with quick responses and detailed, helpful tips tailored to where you and your pup are in your training journey. It's fantastic that you're having such a positive experience and would recommend us to others! Our trainers are passionate about helping every dog and owner succeed, so knowing that the personalized guidance is making a real difference for you both truly makes our day. If you have any questions - please do not hesitate to let us know for further assistance! Best regards, PawChamp Team 🐾
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