Allen S.
PREDATORY BILLING & SUBSCRIPTION TRAP
UPDATE: Refund of $95.99 finally received after an 18-day ordeal and 9 hours of personal effort. I had to navigate FTC/ROSCA laws and issue an ultimatum involving the FL Attorney General and local news to get this company to honor their own money-back guarantee for a same-day cancellation. My "recovery rate" for this effort was effectively $10.66/hr. This company has no regard for your time. Proceed with caution.
Response from PawChampJan 30, 2026
Dear Allen, Thank you for sharing your review. We’re sorry to hear about your experience and appreciate you sharing your feedback. Our trial and refund terms are clearly outlined during signup and before any payment is confirmed. The money-back guarantee is designed to ensure users have sufficient time to explore the app and its features, and the requirements are stated transparently in our policy. That said, we understand your frustration and encourage you to contact our support team directly so we can review your case and see if there’s anything we can do to help. You can easily reach us through any of the following ways: 1. Email us directly at [email protected] 2. Submit a request via our contact form: https://www.paw-champ.com/contact 3. Use our live chat by logging into your account, visiting the Contact Us page, and clicking on the Chat button at the bottom right corner. We look forward to resolving this for you promptly. PawChamp Team 🐾️