Keryn L.
Multiple unknown charges
So far I’m extremely unhappy. I signed up for a discounted course, which was supposed to be $15 and change. When I submitted my payment three charges came through, for 15.19, 9.99, and 19.99. This is completely unacceptable. I’ve reached out to the company and we’ll see if their response is adequate. In the meantime I’ll be disputing the additional charges with my bank. This is an incredibly poor first impression.
Response from PawChampFeb 2, 2026
Dear Keryn, Thank you for sharing your review. We sincerely apologize for the confusion regarding your charges. We understand how frustrating this situation is, and we want to assure you that we take these matters seriously. Your feedback is invaluable, and we appreciate your patience as we work to improve your experience. You can easily reach us through any of the following ways: 1. Email us directly at [email protected] 2. Submit a request via our contact form: https://www.paw-champ.com/contact 3. Use our live chat by logging into your account, visiting the Contact Us page, and clicking on the Chat button at the bottom right corner. We look forward to resolving this for you promptly. PawChamp Team 🐾️