Mary M.
I never got any help when I tried…
I never got any help when I tried nothing came up. I have never allowed to be billed monthly.
Response from PawChampJul 30, 2026
Dear Mary, Thank you for taking the time to share your experience. We're truly sorry to hear that you weren't able to access the help you were expecting and that this left you feeling disappointed. We understand your concerns regarding both the support experience and the monthly billing. We'd like the opportunity to review exactly what happened in your case. Our subscription terms, including the recurring renewal, are displayed on the payment screen before completing the purchase so customers can make an informed decision, but we'd still like to verify that everything worked as intended for your account. Please check your inbox—I’ve already reached out to you personally so I can review your subscription and work with you toward the best possible resolution. You can easily reach us through any of the following ways: 1. Email us directly at [email protected] 2. Submit a request via our contact form: https://www.paw-champ.com/contact 3. Use our live chat by logging into your account, visiting the Contact Us page, and clicking on the Chat button at the bottom right corner. We look forward to resolving this for you promptly. PawChamp Team 🐾️



