PawChamp Reviews | Read Customer Reviews of paw-champ.com

PawChamp Reviews | Read Customer Reviews of paw-champ.com

PawChamp reviews

20,707 approved reviews, newest moderated first

Kathy C.
Feb 20, 2026
Just know its a SUBSCRIPTION
UPDATE: after posting a negative review (below), a customer service rep reached out and offered a refund. I am satisfied with the outcome. ORIGINAL REVIEW I did what appeared to be a one time purchase and asked a single question of their "trainer." I got what seemed a reasonable answer I had 1 additional follow up email. Fast forward 1 month and I get a PayPal notification of a $38.95 charge to Paw Champs as it is apparently a subscription. I generally DONT subscribe to things due to the headache of trying to cancel and do not recall seeing this anywhere stated on the initial fee I paid. I immediately emailed them and requested cancellation of the service. They came back saying service cancelled...but they won't refund the money. Even though I cancelled day 1 of their billing cycle. Very displeased and would not recommend this company as I feel it has shady billing practices.
Response from PawChampFeb 20, 2026
Dear Kathy, Thank you for updating us! We're glad to hear that our customer service team was able to assist you and provide a satisfactory outcome. Your feedback is valuable, and we appreciate your understanding. If you need anything else, feel free to reach out! PawChamp Team 🐾️
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Sarah
Feb 20, 2026
Really great advice
Really great advice - specifically tailored to what was going on for my 5month old rotties fear of water. And in no time - i had a training plan to follow to get my pooch used to the water.
Response from PawChampFeb 20, 2026
Dear Sarah, Thank you for your review! We're absolutely thrilled to hear that our experts provided you with such tailored advice for your 5-month-old Rottie's fear of water! It's wonderful that you received a personalized training plan so quickly and that it's helping your pooch become more comfortable with water. Our experts take great pride in understanding each dog's unique needs and creating specific solutions that work - seeing positive results like yours is exactly what makes our work so rewarding. If you have any questions - please do not hesitate to let us know for further assistance! Best regards, PawChamp Team 🐾
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Carla I.
Feb 20, 2026
ABOFALLE!!!
1. Abo-Falle ... was bei Abschluss eines 4-Wochen-Tests nicht sichtbar ist. 2. APP lässt sich nach Installation nicht öffnen (Fehlermeldung, Seite hängt sich auf), so dass das Angebot gar nicht genutzt werden konnte. Finger weg!!!
Response from PawChampFeb 20, 2026
Liebe Carla, vielen Dank, dass Sie Ihre Bewertung geteilt haben. Es tut mir sehr leid, dass Sie sich getäuscht fühlten. Wir bemühen uns, transparent zu sein, und alle Abonnementinformationen sind während des Anmeldevorgangs verfügbar, aber wir verstehen, dass es manchmal verwirrend sein kann. Es tut mir auch leid, dass Sie Probleme mit der App haben. Wir möchten, dass unsere Nutzer eine reibungslose Erfahrung machen. Und wir möchten Ihre Erfahrung mit uns verbessern. Sie können uns ganz einfach auf eine der folgenden Arten erreichen: 1. Schreiben Sie uns direkt eine E-Mail an [email protected] (mailto:[email protected]) 2. Senden Sie eine Anfrage über unser Kontaktformular: https://www.paw-champ.com/contact 3. Nutzen Sie unseren Live-Chat, indem Sie sich in Ihr Konto einloggen, die Kontaktseite besuchen und unten rechts auf die Schaltfläche „Chat“ klicken. Wir freuen uns darauf, dies schnell für Sie zu klären. PawChamp Team 🐾️
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Charlene
Feb 20, 2026
I enjoyed my interaction with Hazel
I enjoyed my interaction with Hazel. She was knowledgeable, resourceful and kind.
Response from PawChampFeb 20, 2026
Dear Charlene, Thank you for your wonderful review! We're absolutely delighted to hear about your positive interaction with Hazel! It's fantastic that you found her knowledgeable, resourceful, and kind - these are exactly the qualities we value in our team members. Your feedback means so much to us and to Hazel, and it's wonderful to know that she was able to provide you with the support and expertise you needed. If you have any questions - please do not hesitate to let us know for further assistance! Best regards, PawChamp Team 🐾
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Wilma C.
Feb 20, 2026
Ashlyn was amazing
Ashlyn was amazing, amazing doesn’t even begin to describe it, she was phenomenal. Tried her tips today and Freya has been much calmer. It’s like a switch flipped in her brain
Response from PawChampFeb 20, 2026
Dear Customer, Thank you for your review! We're absolutely thrilled to hear about Ashlyn's phenomenal work with you and Freya! It's incredible that you saw such immediate results - having that "switch flip" and seeing Freya become much calmer after just one day of applying the tips is exactly what we love to hear. Ashlyn is truly dedicated to helping every dog and their family succeed, and your feedback will mean so much to her and our entire expert team. If you have any questions - please do not hesitate to let us know for further assistance! Best regards, PawChamp Team 🐾
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Joe A.
Feb 20, 2026
She was very helpful and responsive!
She was very helpful and responsive!
Response from PawChampFeb 20, 2026
Dear Joe, Thank you for your wonderful 5-star review! We're absolutely thrilled to hear that our team member was so helpful and responsive in assisting you! Providing excellent customer service is at the heart of what we do, and it's wonderful to know that you felt well-supported throughout your experience with PawChamp. Your feedback means so much to us and motivates our entire team to continue delivering the best possible service. If you have any questions - please do not hesitate to let us know for further assistance! Best regards, PawChamp Team 🐾
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Danielle K.
Feb 20, 2026
Fast response and personal advice
I had a very quick response from the expert. She quickly addressed the 2 issues I was concerned with and offered different exercises I could try to get results.
Response from PawChampFeb 20, 2026
Dear Danielle, Thank you for your review! We're thrilled to hear that our expert provided you with such a quick response and personalized guidance for your concerns! It's wonderful that she was able to address both issues you had and offer you different exercise options to help you achieve the results you're looking for. Our experts take great pride in providing tailored advice that fits each unique situation, so it's fantastic to know that approach is making a real difference for you and your furry friend. If you have any questions - please do not hesitate to let us know for further assistance! Best regards, PawChamp Team 🐾
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Kathy
Feb 20, 2026
Hazel gave me some specific information…
Hazel gave me some specific information about helping my dog overcome jumping on people.
Response from PawChampFeb 20, 2026
Dear Kathy, Thank you for your review! We're so happy to hear that Hazel was able to provide you with specific guidance for helping your dog overcome jumping on people! Our experts take great pride in offering personalized advice tailored to each dog's unique needs, and it's wonderful to know that Hazel's expertise is making a real difference for you and your furry friend. If you have any questions - please do not hesitate to let us know for further assistance! Best regards, PawChamp Team 🐾
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