Joanne M.
A scam
I requested a free trial and have ended up being charged £97 when I have not subscribed to anything. I confirmed in writing in January that I had not subscribed to anything, they acknowledged this and yet still I have been charged today. I had been told I am not allowed a refund ! This is a scam, they get your card details for the free trial and then steal your money.
Response from PawChampApr 3, 2026
Dear Joanne, Thank you for sharing your review. We apologize for the frustration caused by the unexpected charges and the denied refund. The subscription details and terms are provided during purchase to prevent surprises. We'd be happy to review your account and provide further assistance. You can easily reach us through any of the following ways: 1. Email us directly at [email protected] (mailto:[email protected]) 2. Submit a request via our contact form: https://www.paw-champ.com/contact 3. Use our live chat by logging into your account, visiting the Contact Us page, and clicking on the Chat button at the bottom right corner. We look forward to resolving this for you promptly. PawChamp Team 🐾️



