lakelady
I resent any company that sells…
I resent any company that sells something at a certain price and then after purchase, the company reveals that you are locked in for monthly recurring charges. Put it in bold print up front and let customer decide if they want it
Response from PawChampJun 8, 2026
Dear Connie, Thank you for sharing your review. Please check your inbox — I've already reached out to you by email and would appreciate the opportunity to assist further. We understand your concerns and are sorry that the renewal came as a surprise. We strive to be transparent, and all subscription details, including the recurring nature of the membership, are displayed during checkout before purchase. We also appreciate your feedback regarding how this information is presented and will take it into consideration as we continue improving the customer experience. You can easily reach us through any of the following ways: 1. Email us directly at [email protected] 2. Submit a request via our contact form: https://www.paw-champ.com/contact 3. Use our live chat by logging into your account, visiting the Contact Us page, and clicking on the Chat button at the bottom right corner. We look forward to resolving this for you promptly. PawChamp Team 🐾️