Jenna
The worst customer service I've ever…
The worst customer service I've ever experienced. I spent over $1000 on products. They sold out of pair of shoes that was included in that order and never notified me. They simply just never sent them and hoped i wouldnt notice. Never got refunded or anything. I had to email them to asking where they were to find out what was going on. The customer service rep- was so sarcastic and rude. Telling me to "take a chill pill" because i was frustrated that it would take days to get an issue resolved since they lack communication with high paying customers. And that i had to pay additional tax and shipping because of an error on THEIR part. that adds up on $400 shoes. DONT WASTE YOUR TIME OR YOUR MONEY. YOUR BETTER OFF GOING TO BLOOMINGDALES! ANYWHERE BUT HERE. you'll not only get your product but you'll be treated like royalty. Even if you support a business like this and spent over a grand, you'll be treated like crap.