Greta C.
Excellent products
Excellent brand - love a lot of their products. And they have fantastic customer service.
Paula's Choice Skincare - US and Canada At Paula's Choice, our mission is to help you find the best for your skin, whether you use our products or someone else's.MissionAt Paula's Choice, our mission is to take brilliant care of your skin whether you use our products or someone else's!Paula's Choice products are fragrance-free, contain no added dyes, and clinically proven non-irritating. We've never tested our products on animals and we're an officially certified member of the Leaping Bunny Program.The Beautypedia Reviews section of Paulaschoice.com is the definitive online source of reliable, in-depth researched information on cosmetic products. You'll find thousands of candid, research-supported reviews from international best-selling beauty author Paula Begoun and the Paula's Choice Research Team. You'll enjoy access to detailed, scientifically validated cosmetic critiques you won't find anywhere else online!Company OverviewSince 1995, we have been committed to a unique combination of research, reviews, and ongoing product development. Women and men all over the world turn to us for objective, balanced, and documented information about what works and doesn't for skin.
Paula's Choice, LLC - US and Canada (paulaschoice.com) has 397 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
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Greta C.
Excellent brand - love a lot of their products. And they have fantastic customer service.
Hunter G.
The products are fantastic and cover a wide range. The customer service is a game changer though.
Cassy
I placed an order with expedited shipping that after almost a month never showed. When I called customer service, I was refunded and resent my order. The products are affordable yet high quality. My skin has never been more visibly youthful and hydrated than now.
Md K.
Great products, reasonably priced, and the best customer service in the world. Emails make me feel like there is actually a real person replying with real solutions and understanding. My email from Kim today detailed the issue and resolved it to a “T”.
Kaitlyn M.
Paula's Choice has a very user friendly website, products work great, and customer service is FABULOUS. Recommend trying out Paula's choice to anybody. I use the Clear line for my acne and it has cleared up tremendously. As well as a few anti aging products as I just turned 25 and want to prevent premature aging. These products do not break me out either which most anti aging products I have used from other companies do. All around 10/10
jayshri P.
Always get positive feedback from everyone! Thank you!
Jenn R.
I had some questions about an order I wanted to place. I was connected to a specialist named Kim. Not only was she friendly and professional, but she was able to answer my questions and resolve my issue in a short amount of time. I was expecting to be transferred around, but my phone call lasted less than 10 minutes. I am very impressed with the great quality customer service that Paula's Choice provides.
Response from Paula's Choice, LLC - US and CanadaJan 14, 2022
Kim is amazing! Thank you so much for your feedback. We're happy to hear that you had a wonderful experience contacting us.
Bobbie
Great customer service! I will definitely be shopping here more often.
Response from Paula's Choice, LLC - US and CanadaJan 14, 2022
We're glad to hear that you had a great experience, and that you plan to shop with us more often!