Gloria W.
Follow up, I received an shipping email and a refund. So I will give 4 stars.
Placed an order for the 1st time on 5/2/20. And checked to toady order is still pending. I tried to call to check on what was going on and they’re not taking call. Is this normal for Paula’s Choice. I know there’s a lot going on,but I placed another order from another company on 5/10/20 and I have received this order already.
Response from Paula's Choice, LLC - US and CanadaMay 15, 2020
Hello Gloria! Thanks for taking the time to write a review. It certainly is not typical for Paula's Choice. Our normal shipping time frame is up to 48 hours. One of our agents spoke to you over Live Chat. Please let us know if there was anything else we could help with by responding to the email confirmation, and we would be happy to assist further.