Paula's Choice, LLC - US and Canada Reviews | Read Customer Reviews of paulaschoice.com

Paula's Choice, LLC - US and CanadaReviews of paulaschoice.com

4.2397 reviews
Cosmetics & Makeup
1030 SW 34th Street, Suite A, Renton, Washington

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Paula's Choice, LLC - US and Canada

About Paula's Choice, LLC - US and Canada

Paula's Choice Skincare - US and Canada At Paula's Choice, our mission is to help you find the best for your skin, whether you use our products or someone else's.MissionAt Paula's Choice, our mission is to take brilliant care of your skin whether you use our products or someone else's!Paula's Choice products are fragrance-free, contain no added dyes, and clinically proven non-irritating. We've never tested our products on animals and we're an officially certified member of the Leaping Bunny Program.The Beautypedia Reviews section of Paulaschoice.com is the definitive online source of reliable, in-depth researched information on cosmetic products. You'll find thousands of candid, research-supported reviews from international best-selling beauty author Paula Begoun and the Paula's Choice Research Team. You'll enjoy access to detailed, scientifically validated cosmetic critiques you won't find anywhere else online!Company OverviewSince 1995, we have been committed to a unique combination of research, reviews, and ongoing product development. Women and men all over the world turn to us for objective, balanced, and documented information about what works and doesn't for skin.

Paula's Choice, LLC - US and Canada (paulaschoice.com) has 397 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.

Also known as: paulaschoice.com
Website: paulaschoice.com
Category: Cosmetics & Makeup
Location: Renton, Washington
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 40% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Paula's Choice, LLC - US and Canada reviews

Showing 295 reviews with 5 stars · Clear filters

Joyce
Jun 16, 2022
Products Effective. Good Customer Service
My parcel was lost and the customer service representative was really helpful in providing me assistance. The products are also effective!
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Sidnie R.
Jun 10, 2022
Paula’s Choice could give classes in good customer service
The bottle of face cleanser was loose and leaked a little. I called to report it, and Lexi immediately offered me a replacement, not asking for pictures as proof or anything. THIS is customer service at its best! My experiences with Paula’s Choice have always been positive!
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Mya T.
Jun 1, 2022
Great experience on the phone with David
Great experience on the phone with David
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Alissa L.
May 11, 2022
Lydia was amazing
Lydia was amazing. I buy a lot of Paula's Choice and normally do not have to correspond with them. Yes, they are that good. I had an issue with a product that was sent and I didn't receive my birthday gift. This was the smoothest transaction I've ever made. She seemlessly pulled up my account, got the replacement for my order sent out and let me know what I could get for my birthday gift. The way she presented my choices was amazing. She provided just enough information to help me make a decision, but also set me up so I'm probably going to go back and buy the option I didn't go with. She was kind, patient, great tone, great personality, knowledgeable, and quickly resolved my issue.
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Tiffany
Apr 18, 2022
The customer service team is simply…
The customer service team is simply amazing and made my experience with contacting them, seamless. Quick to resolve my issue and quick to follow up.
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Mihaela
Mar 31, 2022
Best customer servis
Best customer servis, very helpfull and polite.
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Kriti
Mar 1, 2022
I had a Consultation with Skincare…
I had a Consultation with Skincare Expert Ms. McGouth and it was extremely informative and helpful. She pointed out the products that would work for me the best and I'm already a huge fan of the 2% BHA. would recommend everyone to have a consultation and let the experts help you build your own skincare routine :)
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Lulu B.
Feb 22, 2022
Best CS and products!!
Best CS and products!!
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