Paula's Choice, LLC - US and CanadaReviews of paulaschoice.com

I have always received stellar, helpful customer service, especially today, from Alison. I called to see what the tariff or shipping cost would be for my VIP free product. The company waived all costs. I am so grateful. I’ve been a loyal customer since the beginning of the brand. My sensitive skin is in amazing condition, thanks to the fantastic products. I purchase from Canada and am looking forward to ordering from the Canadian website, once it’s up and running. The products are unscented, easy to understand, not animal tested, and effective. I am a customer for life.

Great brand!

Great products , great service.

I sent in a request for a prepaid label to return product that leaked in transit. The request was sent on the Saturday before Christmas. I didn’t think I would receive a response before the holiday. Not only did I receive a response two days before Christmas, but they are sending me new product and I do not have to return the damaged item. Merry Christmas and thank you Paula’s Choice!

Paula's choice has been the only cure for all my skin issues. My skin looks the best it's ever been. Customer service is also top tier

I received a sizable order but one item was missing. I contacted Paula's Choice through their chat box, which turned it into an email since PC was closed when I reached out. It took a couple of days but I received a friendly and professional email that a new order had been placed for me to fulfill the missing item. I appreciate their excellent customer service system and that they will complete my order at no cost to me.

I love their products, and if there is ever an issue, they respond quickly and provide service above and beyond expectations.

I was sent the incorrect product, emailed customer service Australia and NZ and received a response and a new order within 1 day! Very impressed with my experience with Paula's Choice.