Patio PelicanLuxury products for modern outdoor living and entertaining.
Patio Pelican (patiopelican.com) has 25 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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Richard
Easy to order with a discount for first time purchase; prompt delivery and well packaged.
Response from Patio PelicanMar 23, 2026
Thank you for your kind feedback - we’re glad you had a smooth ordering experience and that everything arrived promptly and well packaged. We appreciate your support!
Tristan
Quick, helpful and thoughtful responses and really easy ordering and shipping. Thank you! We love our new umbrella!
Response from Patio PelicanMar 23, 2026
Thank you so much for your kind words - we’re delighted to hear you found everything easy and that you love your new umbrella. Enjoy it!
Sue
The whole experience was great. Got our new fire bowl on sale. Communication was good, delivery communication was good. Overall, I would definitely buy from this company again.
Response from Patio PelicanSep 10, 2025
Thank you so much for the great review. We are so happy your are pleased with your fire bowl and also with the service you received.
kwaale
Having direct contact with Patio Pelican people via email to help track shipping was extremely helpful. Your costumer support is excellent, responsive and effective! The SHOP app, which I was directed to use following my purchase for tracking, is not effective and is very frustrating. I hope to avoid using that app ever again!
Response from Patio PelicanAug 26, 2025
Thank you so much for your kind words about our customer service team! We’re sorry to hear you had some trouble with shop pay, but please know we’re always here to help. Don’t hesitate to reach out anytime—our team will be glad to assist you.
Sheri
Great shipping. Best price I could find anywhere online. Beautiful products. Purchased the elemento fire table in dark gray. AMAZING! They don't sell junk.
Response from Patio PelicanAug 26, 2025
Thank you so much for your wonderful feedback! We’re thrilled to hear you’re enjoying your Elementi fire table and that you had a great experience with our pricing, shipping, and product quality. We truly appreciate your trust in us and hope you enjoy many cozy moments around your new fire table!
MS
I had a wonderful experience with Patio Pelican in putting together an order for a Struxure Cabana X. Ashleigh and her team were responsive and helpful. They provided a lot of information to help me decide between that and a different Pergola I was considering, and even helped me customize a solution that wasn’t quite evident from the internet was available. Finally, their quote came in better than what I’d found elsewhere, and also lower to what I had been expecting. They will be my first stop for my backyard going forward.
Response from Patio PelicanMay 26, 2025
Thank you so much for your kind words and for taking the time to share your experience! We're thrilled to hear that Ashleigh and the team were able to support you in finding the perfect Cabana X solution. It's always our goal to offer clear, helpful guidance and great value, so we're glad we could deliver on both fronts. We truly appreciate your trust in us and look forward to helping you with your future backyard plans! —The Patio Pelican Team
Justin P.
Customer service was very attentive and able to answer all questions. Shipping was incredibly fast and easy. So glad I went through with the purchase through them. Thank you!
Response from Patio PelicanMay 21, 2025
Thank you so much for your kind review, Justin! We're thrilled to hear that you had a great experience with our customer service and that your order arrived quickly and smoothly. It means a lot to know you’re happy with your purchase. We truly appreciate your support and look forward to serving you again in the future!
Jonathan V.
I had a great experience with Patio Pelican customer service. There was a mix up with my order in coloring and they were quick to resolve the issue at hand.
Response from Patio PelicanMay 15, 2025
Thanks for taking the time to review your experience with our customer service team. We are glad we managed to resolve the issue for you. Apologies again for the mix up with colors. Please reach out again if we can help you in the future.
