MrCloutston
Great place
Beautiful and luxurious! Outstanding services, very thorough, professional and knows how to keep a client happy! Highly reccommend!
Passages Malibu is a licensed luxury residential addiction treatment center in Malibu, California, offering private alcohol treatment, drug treatment, prescription drug treatment, medically supported detox, and holistic care for individuals and families seeking help.Founded in 2001 by Chris and Pax Prentiss, Passages Malibu was created as an alternative to traditional rehab programs. Our approach focuses on individualized treatment planning, one-on-one therapy, clinical support, holistic modalities, and identifying underlying conditions that may contribute to alcohol or drug dependency.At Passages Malibu, treatment is not based on labels, shame, or a one-size-fits-all model. Each client receives a personalized treatment plan and works with a multidisciplinary care team that may include medical doctors, psychiatrists, psychologists, licensed therapists, chemical dependency counselors, fitness trainers, acupuncturists, hypnotherapists, spiritual counselors, and other holistic practitioners.Unlike many treatment centers that rely heavily on group meetings, Passages Malibu emphasizes extensive one-on-one therapy, private residential care, trauma-informed support, co-occurring mental health support, aftercare planning, and individualized clinical and holistic treatment. Our goal is to help each client better understand and address the physical, emotional, psychological, and lifestyle factors that may be connected to substance use.Our private Malibu campus is designed to provide comfort, privacy, and dignity throughout treatment. Clients receive care in a serene luxury residential setting with individualized schedules, holistic therapies, clinical oversight, medical supervision when appropriate, and compassionate support.Passages Malibu accepts many major private insurance plans. Our admissions team is available 24/7 to answer questions, verify insurance benefits confidentially, discuss treatment options, and help individuals and families determine whether Passages Malibu
Passages Malibu (passagesmalibu.com) has 50 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
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Showing 47 reviews with 5 stars · Clear filters
MrCloutston
Beautiful and luxurious! Outstanding services, very thorough, professional and knows how to keep a client happy! Highly reccommend!
Jenny
When I first reached out to Passages I was scared. I knew I needed help but I was afraid to ask for it. Once I mustarded up the courage to reach for the phone and finally call for help, I felt I great sense of relief. For about a year I watched the Passages commercial on TV and found the message to be powerful and quite intriguing. After hearing Pax’s story and how badly he struggled with addiction it gave me a lot of hope that I could pull out of this hole I dug for myself. My troubles began with alcohol, then marijuana, then cocaine. I chased a high to escape from my insecurities, anxiety, depression, and trauma. I just didn’t want to feel anything. I wanted to be happy and confident but I was destroying my life with these substances. During my 90 day stay at Passages, my entire world changed and improved. All of the therapists help bring many things to light and helped me heal my underlying conditions causing me to use and abuse drugs and alcohol. I am so thankful I reached out and committed to changing my life with the help of Passages. My family, career, and relationships are all so much more stable. The best part about being at Passages was the care and support everyone there gives you. They treated me like family. I never felt so welcomed somewhere before. Pax and Chris made regular visits and interacted with us—they treated me like a normal person, not someone with a disease or sickness like they do other places. Thank you to everyone at Passages who helped me get my life back and save me from destroying my future. I am so grateful for this, every single day.
Chris
Passages gave me the tools to help me get my life back. The day I arrived I was really nervous, I was greeted with open arms by the entire staff. I felt like I was surrounded by my family it was so strange. I arrived after dinner was prepared and I was so hungry, the staff was so thoughtful they put a plate aside for me just like my mom used to do. My days were crammed pack with little down time, evenings were extra special spending time with others around the fire pit talking and spilling our guts. I needed a place where I could get to the roots of my addiction and begin to rebuild my life and that's exactly what I received at Passages. I found getting help is nothing to be ashamed of, it's a reason to celebrate and something to be proud of. I have recommended Passages to many People I know so they may have the same opportunity of living a Happy and Healthy life. Thank you to everyone at Passages, the list is long and I will never forget those whom saved my life. C
Joshua W.
When I first heard about Passages I was skeptical. I was not familiar with the philosophy as it is much different than other rehab facilities out there. After my first initial phone call with admissions I knew this was the start of something great. Insurance covered a large percentage of my 30 day stay. It was everything and more than what you see advertised. The grounds are immaculate, the staff is helpful and welcoming and more importantly that treatment sessions are world-class. Since graduating from Passages I have a better understanding on what was driving me to use and abuse drugs and alcohol. I now focus my time and attention on healthier alternatives to manage my stress and anxiety. I believe anyone out there who's struggling with addiction could benefit from the treatment offered at Passages.
P.O.
I was one of the first 100 patients to walk through the doors at Passages Malibu, and receive treatment almost 13 years ago - I was but a mere 20 years old with absolutely no hope for my future. At that time in my life I couldn't figure out which way was up, and which way was down - I had been abusing heavy drugs daily since I was 15 years old and never thought I would be able to kick the bad habits I had created for myself in that time. My biggest fear when walking into treatment was that I would be ridiculed and made to feel that I was a lost cause, and that I would always carry the stigma of "junkie" with me forever. Before I even left for Passages, I called and left a message on their hotline asking for more information - within 10 minutes of leaving the message, to my surprise I received a return phone call from Chris Prentice himself. (during what would have been dinner time on the West Coast) I was shocked that this man, this stranger; would take anytime to reach out to me directly, let alone take the time away from dinner with his family to reach out to me so quickly. We spoke for nearly an hour, and after hanging up with him, I was booking my flight and would be arriving the next morning. I spent 5 weeks at Passages Malibu (even spending my 21st birthday there - which the staff and my group made one of my most memorable birthdays I have ever had to this day) and was able to learn so many wonderful things that have helped me become the person I am today. Not only was I able to regain a positive outlook for my life, I realized that I wasn't cursed, I wasn't powerless, and I certainly wasn't a "junkie" - I was a wonderful human being that just had many unresolved issues from my childhood and past that were causing me to want to "unplug from life" and drugs was how I personally chose to to do that unplugging. I wish I could say that life was nothing but cupcakes and rainbows upon leaving, because it certainly wasn't - but I have always remembered what I learned and have no question I wouldn't be around today if it weren't for Chris, Pax, and the rest of the staff at Passages Malibu. Today I am a successful, happy, and extremely balanced 34 year old. I have a wonderful home, a fantastic career, and a loving family. The treatment program offered at Passages is one of a kind, and completely life changing. I encourage anyone out there struggling with addiction to reach out to them and simply speak to someone, you will surely get the same warm feelings I got 13 years ago when I made the phone call for help, and I promise after spending time at Passages - you too will once again regain the positive outlook for a bright future.
Beau R.
I have never written a review, ever. But since having such a life changing experience here at Passages Ventura I was compelled to share my thoughts. This is my 2nd time in a residential treatment center. The 1st place was 12 step based and, at the time, I considered it to be beneficial. We had groups every day and were required to attend AA meetings nightly on the premises. I did 3 days of detox and stayed an additional 3 weeks in the sober living they had. I returned to work without a solid plan for aftercare. I relapsed in less than 2 months. Here at Passages Ventura I have been surrounded by an exceptional staff of therapists and counsellors. The groups are night and day compared to what I had been exposed to previously. I feel respected and encouraged by my treatment team. The one on one psychotherapy and chemical dependency sessions have been invaluable towards discovering the underlying causes of my substance dependency. I spent 30 days in residential treatment and now live in the sober living they offer. I am enrolled in their PHP(partial hospitalization program). I have 6 hours of groups 5 times per week. I continue to see my psychotherapist and chemical dependency counselor, which for me was a major reason why I have chosen to stay an additional 30 days(60 total). My aftercare person and I have been working on developing a concrete plan for my return home. I am confident that this plan, along with the tools/techniques I have been taught here at Passages Ventura will enable me to live the life I have always dreamed of, free from the chains of addiction that have been robbing my family and I of my true self. If you are considering a treatment facility for you, or a loved one, in my humble opinion you would be doing yourself a disservice by not choosing Passages Ventura. Truly yours, Ralph
Doug D.
My time at Passages was truly a life changing experience. I checked into Passages Malibu in November of 2015 to deal with a long standing substance abuse problem. From the time I checked in the staff at Passages made sure I was comfortable,fed and checked into the detox center located on the grounds. I spent the next few days in detox where they helped with the acute withdrawal symptoms. The detox center is located just off the main house and has a unbelievable view of Pacific Coast Highway and the Pacific Ocean! I was able to relax and get my head around the treatment ahead. Once I was medically cleared I was moved into a private room for the remainder of my stay. My room was nice, my own shower, flat screen tv, desk, bed etc. ( I did get to see some of the other rooms and they were amazing but above my pay grade 😀). The days at Passages are filled from 8-6 most days. The days vary but a typical day would be breakfast, group therapy, physical activity, psychotherapist, hypnotherapy, family therapy, massage or acupuncture, and then dinner and time to reflect on the day. I can't say enough about the staff they were great! i never felt judged or felt as though I was somehow abnormal. They let me explore my issues and offered ways to deal with them. No one ever said that their way was the right way and I agree as I think the program as a whole is what ended up taking seed. I have continued to keep in touch with my therapists via email just to let them know how I am doing and it is always good to hear back from them. One of the things that also helped me during my stay was the other clients. It was amazing and comforting to hear that I was not alone in this battle and we leaned on each other for support. I still keep in touch with many of them and feel I made some great friendships. I am proud to say that I am going on 5 months sober and feel the best I have in years. Passages has given me the strength and tools I need to put the pain of my abuse behind me. If you have the chance or are looking for a treatment facility I would highly recommend Passages.
Matt O.
I can't say enough about how Passages Malibu saved my life.Mike bent over backwards fighting daily for treatment for me from my insurance. These guys saved my life. They are not just a treatment facility they are a family and you become part of that extended family once you attend. I never in my life had a chance to deal with the trauma from my childhood . I never felt like I could relax let my guard down.I could never open up. The first thing you will feel is how safe feel like living in a therapeutic cocoon.I never had that and was my first taste of that I was able to let go and let my guard down and for once in my life trust others.I can't say that I didn't have my own personal struggles . I did my mind was at war with my physical self ..Passages gave a road map to rediscovering myself. Accepting my faults as beautiful gifts and using them as postive assets to my life.Im ok and know I'm where I should be for right now in the universe.I rediscovered my lust for life and appeicate the small things as I did as a child that brought me so much joy and meaning to my life.Im not saying I'm not perfect or did I turn into a guy eating sprots and tofu which I tried there and was so good.I even relasped which im ok with because it was part of my journey to letting go of the pain and getting back on the right path .Ive learn to learn from my mistakes and embrace tham learn from them .the fact that I'm not perfect which is beautiful and that's ok.. I held on to all this pain for so long that it became apart of me.I blamed everyone but myself I wrongly after my Dad passed blamed passages. That was the old me repeating a pattern blaming others for my mistakes even my drug use. I again looked for a reason to use and blame others . This time I noticed what I was doing I've gain the insight and tools to identify what I was doing . I was able to stop think and turn things around.Pax and Mike and all of passages thank you for such a priceless experience and a journey that awaken my soul .,You can't put a price on peace of mind or self awareness or pulling me out of the purgatory I was living in and accepted this as my life forever.Im happy to say im on my own journey and everyday a new beautiful day filled with such beauty and joy. thank Pax and Mike for such a beauitful priceless gift .. Matt Overton ( Passages Family of 2015)