Suzie S.
Change of heart
The items I ordered were out of stock and the company offered me a replacement (at the same price point), however, when the replacements arrived they were 1/3 the size of the original product (3.5" birthday button originally ordered, received a 1" birthday button replacement) and one was broken. Although it is against their policy the company did refund my purchase. I appreciate the communication regarding the out of stock items and the offer to replace what I ordered with the other items. I also appreciate the company refunding my money for the items that I felt were not equivalent in value.



