Parts ExpressReviews of parts-express.com

I have zero patience with these people, I will not be doing business with again. My requests go unanswered about refund or replacement on a defective item. Contact them over and over and continue to ignore me.

Service level is very inconsistent. They loose a lot of shipment for some reason or deliver part of the shipment and sometimes they re-deliver the missing the next day but sometimes not at all. sometimes drivers just chuck down the shipment and sign the delivery note themselves.

Parts were missing from my order. When informed about it, this company said they’ll fix it right away. But they forgot to ship until I called them AGAIN. It’ll be 3 weeks total before I get my order. They don’t care about their customers. Shop elsewhere when you can.

Problems with credit cards. I try to use credit card to pay with my credit card. I had been client Is PE since 10 years and now I have to use Paypal because Is imposible to use cards. And Paypal Is too expensive to use. Lost money. Now PE after this become an expensive retailer.