Illia B.
My experience with company
My experience with company - negative. I bought Gobalance for around 150$. We used it a couple of times. After a break of about six months, it never connected to the mobile/iPad again, everything it was connected to before. There is no support or any reaction by email from company despite I would buy a new gyroscope for ring to continue use it. PS Company contacted me after this feedback. I can connect an old mobile only to Gobalance with their help.
Response from Particula TechAug 16, 2026
We’re sorry to hear about your experience. We’re not sure where your original email was sent, as we were unable to locate it, but your GoBalance is still under warranty and we’d be happy to send you a replacement sensor so you can continue using it. Please contact us through our Support Hub here: https://support.particula-tech.com/contact Our team will be happy to assist and arrange the replacement for you.