Park West GalleryReviews of parkwestgallery.com

I purchased a print on the Norwegian Star March 2023. I waited over 4 months for the arrival of same. When I contacted Park West, I was informed they did not have the picture YET. After another month I decided to cancel the order as they could not give me a time frame if/when it might be delivered. Park West took $150 US from me saying I cancelled the order even though they did not have the picture. When after much complaining about their terrible service i was offered a promotional picture. I agreed nominating the picture of choice. Needless to say, I never received it. Park West is a scam. I bought other art which I am sure are a total rip off. I would dread to have one in particular valued for fear of being informed it is fake. I was informed it was a unique piece of art "A one off". I doubt it now. Please do yourself a favour and do not attend the art presentations on these boats.... terrible. A lesson learned unfortunately. So frustrated with the whole ordeal. Josie

I won the guess the weight of a sculpture contest they hosted on carnival. To win you had to be the person to guess the correct weight and sit through a 2 hour art auction. At the end I had to schedule a time to meet them and get my prize but the prize cost $35 for a small print. This company is fraudulent and hosts fake giveaways that are a scam. It was a waste of time for me and everyone that attended. They make you schedule a time to see the art so that the other attendees don’t realize there was actually no prize. They should be investigated because if something as simple as wining a prize turned out to be an extortion scam they are probably doing much worse to other people.

Don’t buy. They have you electronically sign for your artwork. This means you don’t see all the extra added cost to buying their so called artwork. I received an aluminum print without a frame. This was never explained to me that it didn’t come with a frame. Why would anyone buy a piece of so called artwork without a frame. Customer service gives you the run around. They are crooked and are scammers!

What can I say about Park West other than they are the biggest bunch of con-artist I have ever come across. I recently purchased three 'original' pieces of art whilst on my very first cruise and waited with baited breath for them to arrive. First 2 arrived and I thought that the pictures didn't look quite right to what I remembered on the ship but put it down to the different light. Fast forward a couple of weeks and then the third picture finally arrived. How shocked was I? The picture I'd purchased was an acrylic and what I loved was various textures. However what I received is little more than a print of the same picture. This then prompted me to take a closer look at the other two pictures which I'd already received. You guessed it, they were poorer quality pictures of the ones I'd purchased. One of them even has the wrong serial number on it. Luckily my wife was smart enough to take pictures of the pictures whilst on the ship and you can clearly see the difference in quality. So, should you buy from Park West? Absolutely not. Should Park West be prosecuted for fraud? Absolutely!

We purchased several expensive pieces from them while on our Hawaiian Cruise. One of the pieces arrived damaged, We contacted them, and they shipped us a replacement frame and told us they’d reimburse us up to $100 to have the frames changed out. We took it to the framing location and the replacement frame also arrived damaged. We contacted them a second time and they sent another replacement frame. The third replacement frame also arrived damaged. They also informed us that they do not reimburse for reframing, so they lied to us in our first correspondence with them. After writing a negative review, they reached out to us and offered to give us $250 credit to purchase another piece from them. We declined because we’re not going to purchase another piece from them when the first piece we purchased arrived damaged and is now going to cost us additional money to get fixed. They then came back and agreed to refund us $250. Today they reached out to us demanding that we sign a letter stating that we’ll remove the negative reviews, agree to never say anything disparaging about them in the future, and once we sign the agreement and AFTER we remove the review that they’ll “request” a refund of $250 from the cruise ship. I’m not removing any reviews until AFTER we’re refunded the money to our card or they send us a check and it’s cashed. All we wanted was to receive the item that we paid for in the condition it was supposed to arrive to us.

We recently went on our very first cruise on Anthem Of The Seas - and Park West were on the ship auctioning paintings - mostly were abstract paintings by Peter Max !!! They were awful and were up for silly money - I did not see one being bid on - and to be honest the paintings were very strange and I believe Peter Max knocks these up purely to auction off on cruise ships - I don’t understand why Royal Caribbean allow this sham of a company on their boats - you only have to look at the reviews to see they are con men and women Enjoy your cruise by staying away from this 3 hour presentation!

I bought a Britto sculpture during a (first) cruise from Park West Gallery. Back at home waiting for the package it became clear that the prices of Park West are significant higher than other auction houses. I raised this with Park West and their response was I cannot compare Park West prices to what they call 'secondary markets'. Second reason Park West gave was they offers services beyond these online websites, such as personal service. I can confirm the services are not personal and adequate and certainly do not justify such a higher price. Park west responded very slow and did not look for a solution. I also can confirm the so called 'secondary markets' do give authenticity certifications just like Park West hence again no justification versus the higher prices. Be careful with Park West prices.

A bunch of used car salesmen on Royal Caribbean Wonder of the Seas. They pretend to be your best friends, UNTIL they get your money. Then they treat you like scum, with lies and rudeness.