Park West GalleryReviews of parkwestgallery.com

If I could rate this a zero I would. Supposedly Parkwest sent me my purchase but I never received it in the mail. Tried calling Parkwest as well as synchrony to dispute charges and they are telling me it was signed for and they will not reverse the charges. I asked to see the information about receiving it and they sent me a signature saying it was received, not only was the signature not mine but the date it was received I wasn’t even in town. Tried disputing multiple times only to keep getting the same result.

Please don’t buy from this company especially on a cruise! They overvalue the art by tens of thousands and they are now refusing to send me an invoice or receipt for what I bought. They’re a despicable company and have had tons of lawsuits!

I had been a loyal customer for many years until my most recent order. An additional piece of artwork was added to my order that I did not authorize or purchase. I contacted customer support twice regarding the issue and was assured that a manager would return my calls, but no one ever reached out. Despite my cancellation request, the artwork was still shipped to me. The lack of communication and poor customer service made this a very frustrating experience. What should have been a simple issue to resolve became unnecessarily difficult. As a result, I will not be purchasing artwork from this company again and cannot recommend them to others. I am extremely disappointed with how this situation was handled.

Bought a piece of art and after not receiving it for 5 months tried to cancel. They refused. Wrote to the Ceo and never got a reply. I finally received it after 9 months. Was lied to and totally disrespected. BEWARE!!!

We have purchased several pieces from Park West and delivery from FedEx has been atrocious at best. Several months ago the driver forged our signature with no apologies or discounts. Currently we are attempting to have several art works delivered by FedEx but they refuse to set up an appointment, but just show up unannounced and Park West has done nothing except say they will follow-up with their representative from FedEx and yet over a week and nothing!! Horrible service once they get paid which is when the item ships not when it is received. STAY AWAY

I purchased a Salvador Dalí “Destino No. 62” print from Park West Gallery during a cruise auction in July 2025. At the auction, I was told I was purchasing a numbered edition. However, the artwork I received was an HC (hors commerce) proof, which was not disclosed at the time of sale. This distinction was only apparent after delivery. There were also issues with the framing. The frame I received differed from what was shown at the auction and from comparable Park West examples, and the piece arrived with visible debris inside the frame. I raised these concerns promptly and provided documentation. While Park West did offer to accept a return, they required me to pay return shipping costs. I did not believe it was appropriate to incur out-of-pocket expenses to return an item that differed from what was represented. For context, I purchased another artwork from Park West at the same time and had no issues with that transaction. My concerns are specific to this piece. The matter was ultimately resolved through my credit card company. I would encourage prospective buyers to carefully review all documentation and clarify details such as edition type and framing before completing a purchase.

What a Fraudulent Company. They ly and they cheet. On 26 of february 2026, I bought a big repreduction painting of Thomas Kinkade on the cruise ship (the Norwegion Escape). I paid €1200 for it, which is far to much. But I definately wanted to buy it for my granddaughter. They send me a very small picture (1/4 of the original size). THis size was never in the exposition on the ship. The answers on several of my letters of objection were a FRAUD !!! DON'DO BUSINESS WITH THIS COMPANY

I am so disgusted with this company. I purchased an art piece while on a cruise and upon arriving home had a family medical emergency that greatly affected my finances. I reached out to Park West Galleries explaining my family’s situation and asked them to not send the art because I would not be able to pay for it. I sent them ALL the documents they requested concerning my situation including pics and medical bills. They still sent the art piece MULTIPLE times to each time I refused delivery of it. I have continually been harassed via letters, phone calls,