Park West GalleryReviews of parkwestgallery.com

*** AVOID THIS COMPANY THEY ARE SHOCKINGLY BAD. YOU WON'T RECEIVE THE ART YOU PAID FOR **** Even in tough times, this is appalling customer service. I was on a ship departing 7 January and arriving back in Sydney 18 January, well before the COVID-19 pandemic, and definitely more than 6 weeks ago. I never received an artwork I ordered. When I followed the shipment up with FedEx, it had been cancelled the day it was sent on 18 February. Still before the COVID-19 pandemic. I was NOT notified of my shipment being cancelled, nor why. I emailed TWO WEEKS ago enquiring about this, with no reply. Meanwhile, I have received advertising/spam email from this company advising me of an artwork sale, so presume they are still open. I would expect art ordered in January to have been sent by April (even to an overseas customer; I am in Australia), or to be notified of any issues and refunded accordingly, including their not insignificant freight costs. I have never experienced such terrible customer service. Avoid this company! They won't even reply to your email, let alone send your art!!!

Recently brought two paintings from them via Princess Cruises. Both were shipped damaged, sent them back, one came back with a botched repair, the other not touched!sent one back again, they then send a frame for me to get fixed locally and they would pay. Kept my end of the bargain, needless to say they haven't kept theirs. Always someone else's fault, don't touch them or Princess cruises.

Purchased a piece of art while on a Celebrity Cruise and told it would be circa 12 weeks. After 9 months now being told it will be up to a year and they have had my money all this time. Use the contract to protect themselves against their poor practices and ethics!

I bought a piece of art nearly a year and a half ago and to date have not received it despite being told at the time of purchase it would be with me in 3/4 months.... and after contacting their customer services, who are utterly useless with promises that they will call but don’t, they deducted 10% from the price despite having my money for nearly 11/2 year’s.... I have spent tens of thousands of pounds with this company and it seems that when things go wrong they arnt interested. I won’t be buying anything else from them as they don’t fulfill their promises..... buyer beware

i have been having a problem for the last few months, now parkwest wont reply to any on my emails, be very carefull of this company, if i only knew then what i know now. once they have your money they dont bother with you, also be sure you take pictures of any art, as this may not be what you bought, i thought pirates at sea was long gone, but not with parkwest, the things they get away with at auctions is crime and they are scammers, i will make it my lifes work to challange any company that try's to rip me off, so people please please be carefull when dealing with this company,

陸陸續續，看到網上對這家公司的負評。我想這家公司的品質不證自明。雖然，我從沒到過這家畫廊所舉辦過的任何一場拍賣，但，聽過這些受害者的心聲，使我退卻三步。各位可以相信我，網路上各個輿論都證實此家畫廊絕對能賦予你80%以上的負面感受。如果，你嫌自己的日子過太爽，你就去吧!

I was on a cruise with Royal Caribbean, and Park West Gallery was there selling art. We bought 5 paintings and one statue at a total price of more than 10.000 USD. It should all be shipped to us in maximum three months. Now they are telling me it could take up to one year. And e-mailing them only result i nonsense replies, not addressing my issues. I looks much like the same story as when I ordered from interioraddict.com about two years ago.