Michael K.
Exemplary Service - Over and Above
Started out not being the smoothest process ever. Mostly due to some confusing emails (theirs and mine) but their customer service people went over and above at the end helping me with some issues that were outside the norm. I would recommend them without hesitation.
Response from ParkingmdMay 5, 2026
Hi Michael, We’re really sorry for the frustration this caused — that’s absolutely not the experience we want you to have. After reviewing your case, we can confirm that your process has already been completed and your documentation is on file. It looks like there may have been a miscommunication on our end with the repeated requests, and we sincerely apologize for that confusion. A member of our team will reach out to you directly to ensure you have everything you need and to clarify next steps. If you’re still considering a refund, we’re happy to review that with you as well. We appreciate your patience and the time you took to flag this — we’ll make sure this is addressed properly.


