ParkingmdReviews of parkingmd.com

Response from ParkingmdSep 2, 2026

Hello Jeanette! We’re sorry for the inconvenience and understand your frustration regarding the delay in seeing your refund. We have reviewed your account and can confirm that your refund has already been processed. Depending on your bank or payment provider, it may take a few business days for the funds to appear back in your account. We apologize for the inconvenience and appreciate your patience. If you do not see the refund after the processing timeframe provided by your bank, please reach out to us and we’ll be happy to assist further. -ParkingMD Team

Response from ParkingmdAug 27, 2026

Hello Steve! We’re sorry to hear about your experience and would like the opportunity to look into what happened. Unfortunately, we’re unable to locate your application based on the information available in this review. Please contact us at [email protected] and provide the email address used during your application, your full name, or any other application details so our team can locate your account and review your refund request. We apologize for the frustration and would appreciate the opportunity to address your concerns directly. -ParkingMD Team

Response from ParkingmdAug 26, 2026

Hello Pam! We’re sorry to hear about your experience and would like the opportunity to look into this for you. Unfortunately, we’re unable to identify your application based on the information provided in this review alone. Please contact us at [email protected] and provide the email address used during your application, your full name, or your application details so our team can locate your account and review the status of your case. We’d appreciate the opportunity to investigate what happened, address any delays, and assist you directly. -ParkingMD Team

Response from ParkingmdAug 26, 2026

Hello Ginger! We're truly sorry for the frustration and the experience you had while trying to complete your appointment. We understand how disappointing it is to feel like you were not getting the support you needed. We reviewed your account and found that your provider assignment has been updated. You do not need to restart the process — you simply need to log in to your patient portal and reschedule your appointment with the newly assigned provider. We also apologize for the repeated automated responses you received while trying to get assistance. That is not the level of support we want our patients to experience. As a gesture of goodwill for the inconvenience and time spent trying to resolve this, we would like to offer you a $25 partial refund as compensation. Please reach out to our support team so we can assist you with the next steps and make sure your appointment is scheduled successfully. -ParkingMD Team

Response from ParkingmdAug 17, 2026

Hello, We sincerely apologize for the delay and for not meeting the 24–48 hour processing timeframe we communicated. We understand how frustrating it is to still be waiting after four days. Please contact us directly at [email protected], and our team will prioritize your application and work to get it completed for you as quickly as possible. We appreciate your patience and apologize again for the inconvenience. ParkingMD Support Team

Response from ParkingmdAug 6, 2026

Hello Stephanie! Thank you for sharing your experience. We sincerely apologize for the frustration and inconvenience you have experienced while waiting to receive your approved documents. After reviewing your case, we can confirm that your documents have been mailed out twice. A second copy was sent again yesterday to ensure you receive the paperwork as soon as possible. We understand how frustrating it is to wait after receiving approval, and we apologize for the repeated follow-ups and communication challenges you encountered. While mailed documents can sometimes experience delays outside of our control, we want to ensure you have the necessary paperwork to complete the process. We appreciate your patience and your feedback regarding communication and delivery expectations. Your concerns have been shared with our team as we continue improving the overall patient experience. Thank you for giving us the opportunity to assist. -ParkingMD Team

Response from ParkingmdAug 4, 2026

Hello Phil! Thank you for sharing your feedback. We’re sorry to hear about your frustration and would like to clarify your experience. After reviewing your case, we found that your application was not declined due to a system issue or payment concern. The provider was unable to complete the certification because additional medical documentation was needed to support the evaluation and determine eligibility. We understand that gathering medical records can be challenging, and we appreciate the effort you made to provide the available information. Our team remains available to help guide you through the documentation process and discuss available options for completing your review. We appreciate your feedback and the opportunity to address your concerns to us at [email protected] and we will provide resolution on priority basis. -ParkingMD Team

Response from ParkingmdJul 24, 2026

Hello Brenda! Thank you for sharing your experience. We’re sorry to hear about the frustration you encountered after completing the process. ParkingMD connects patients with licensed medical providers who evaluate cases based on the available medical information and applicable state requirements. While our providers complete medical evaluations and documentation when appropriate, final approval of a disability parking permit is always determined by the state’s issuing authority and their specific requirements. We understand how disappointing it must have been to learn that your state’s requirements did not align with the completed documentation, and we apologize for any confusion regarding the process. We also regret that your attempts to reach our team did not receive the response you expected. Although your evaluation and paperwork were completed, we want to make this right. We have issued a full refund for your service as a courtesy and in recognition of the frustration you experienced. Your feedback regarding communication and the overall process has been shared with our team as we continue improving the patient experience. We appreciate you giving us the opportunity to assist and wish you the best moving forward. -ParkingMD Team