ParkingatheathrowReviews of parkingatheathrow.com

Do not touch this company with a barge pole. We paid for a meet and greet and called the company when 30 minutes away as requested but when we arrived there was no sign of them. We tried calling again and again and nobody picked up. Eventually we had to pay another company on the spot a vast amount of money otherwise we would have missed our flight. Scam

I wish to god I had read the reviews before I booked but I booked through compare the parking who had them with a 4.9 star reviews. I don't even know how this site shows them as 1.8 as every review is 1 star and if I could give then 0 I would. Reading the reviews I think I actually was quite "lucky" It "only" took them two hours to bring my car back after losing the key and I only made 12 calls and was only ignored for an hour. My car seat was taken out of the front and chucked in the back but no curry bags or smoke smell so I guess I am lucky - I have made a formal complaint but assume I will never hear a thing. Looking on company house they were Falcon parking and the reviews on them are exactly the same - filthy cars, long waits, rude staff

Awful experience, from having to wait 20 mins for someone to pick the car up to then waiting 45 mins for someone to meet me with my car when I landed. The man on the phone was rude throughout without offering any apology or justification for the poor service, especially when you put in your departure / arrival time prior, there's no excuses. When the car did eventually turn up it was filthy,, like it was parked in a field. AVOID AT ALL COSTS.

Please do not use, this was criminal. Called them 82 times to meet at T3 never answered and never arrived. Email address for compliants does not exsist. I was stuck in the short-term carpark with no parking and a flight to catch. Ending up having to pay another company who were based in the short stay a fortune! Shame on Compare parking who advertised then with a 4.8 out of 5. Looking at other reviews I am glade we didn't! No chance of compensation

Just the worst company. Never book with them; completely failed to turn up and lied about being on their way. Shocking service. Should be investigated for being so poor.

DO NOT USE. recieved a ulez charge on a day I was still out of the country, apparantly they were moving the car to another car park at 10 at night. Had a pot of change in my centre consol which has gone so they clearly rummage through your car. Fuel had gone down by a significant amount and MPG rocketed down. This company are SCAMMERS. dread to think what my car was being used for whilst I was away.

Avoid at all costs! Company name is ParkatHeathrow Limited so not to be confused with some reviews under here. Atrocious service. They turn up so late both on you dropping the car and on return. You end up paying extra for parking. They use your car, park it in random streets and use for personal use, leave it unlocked, don’t reply to calls/messages, leave mess in your car. I also had a tyre that somehow is low on pressure and a scratch on side of car. I took a video beforehand and the scratch is clearly not there. I could track it on my app and could see my car had been moved and petrol was going down and miles going up. Also I got a letter saying there was a parking charge! Luckily another letter followed that saying it was cancelled but made me think where are they actually leaving it. Their number ends 101172 and the guys name is Ali. Just be careful when you go through comparison sites and pick the cheapest. It could be them!

They’re scammers, please don’t book with them. Arrived 30 mins late to collect our car, we barely managed to catch our flight. Upon arrival back, we’ve been waiting for 2 hours, the man says that he’s caught in traffic on a Sunday morning which is an absolute lie. He’s so rude, doesn’t answer and hung the phone up on me when called to check about the whereabouts of our car. Strangled on the airport with two tired children after an overnight journey with a connection. Not sure if we’ll get our car back and in what condition, definitely reporting him to the police!