Parisa WangReviews of parisawang.com

Ordered a bag that showed it shipped, I have a confirmation number and tracking number. I feel like things are going great. The bag stopped tracking weeks ago so I contacted the company. They sent me the tracking number which I already had and basically stated the same thing that was on the UPS website. I contacted UPS and USPS because PW uses mail innovations which transfers the product from UPS to USPS (to save $) for final delivery but both UPS and USPS told me to refer back to the company stating that usually companies will refund and reship items that appear to be stuck and stop scanning and that the item's whereabouts is unknown at this time. I have emailed PW and now no one responds to my inquiries anymore. The bag sells for $375, it's not like it's a tiny budget item but it feels like regular customers are insignificant to them. I don't think they care to keep customers, I don't plan on ever purchasing from them again.

Very bad customer support! I ordered the bag and the wallet and they mixed up the wallet colour and leather and sent me the one I haven’t ordered. Now I can’t reach their support and waiting for response for days! What is more disgusting, they refuse to exchange the wallet to the one I ordered, however it is their fault! Never order here! You won’t be able to receive even what you want for your money!

Very bad expérience. I have placed an order during the black Friday and still have no news from them. I already sent two e-mails and they would not even bother replying. I thought it was a good brand as I bought it just after seing it on hello catwalk city channel but feels like you do not benefit from the same expérience when you are just a regular costumer

I have placed an order on Nov 30, waited for a week and still no shipping confirmation. As I'm going away for vacation in a week and won't be able to collect my package, I tried to communicate with their customer service to get my order shipped in express or to prospone shipping date. Emailed them 3 times and still no response. I am really disappointed with them.

I placed an order since the 24/11/23 order number 14656 no communication at all. I email at least 6 time and said someone get back in 24 hours, not true no one reply at all. After a few time try all there email on website and got one back today telling me it out of stock lol and ask me to change colour I ask them well on your website showing u still got in stock. It been 10 days already no tracking number. They just use and excuses to drag it on. Lucky I paid by PayPal and I’m so sick of them and take it up with PayPal let see if they get back with PayPal coz PayPal be asking for tracking number and if no answer I ask them look into there account .Very bad service this is not how you do business PW. Just take the money and keep playing silent l.