Paul S.
My purchasing experience could've been…
My purchasing experience could've been awful, but the fantastic ethos of the company made it a uniquely exceptional one instead. The first package I ordered got damaged by UPS. No one got alerted, I only noticed about 3 weeks after my order that I hadn't received it, and upon tracking, noticed UPS themselves claimed they damaged the package beyond repair and were not going to deliver it. I contacted the seller and they immediately shipped a replacement. USPS, this time, claimed they had delivered it, but it was nowhere to be found. Nothing on my security cameras either. I contacted Parents Are Human once again, and they shipped yet a third time. Fortunately, it was delivered successfully this time. All throughout, I received thoughtful messages from the company, always appreciating my purchase. I'm glad it finally worked out and hopefully they didn't lose too much money on me, I can say though they genuinely earned a happy customer who'll recommend and gift their products to friends and family.



