Claire
Service was lightening fast
Service was lightening fast! I had a question about one part of my order & when I called the contact number, a real person answered.

Every person in our organization is a current or former caregiver. Being passionate caregivers is critical to our ethos - remembering that we serve a fragile population (the aging and disabled) and their families - helping them arrive at better product solutions and expert application, better care, better aging - in their own home, or in the assisted living facility. Giving them hope, solving their problems, winning their business with every engagement. Delivering a world-class shopping experience and knowledge and insight and curated product solutions that cannot be replicated at the local chain pharmacy or Mega Mart or Online Marketplace. Our size and scale and approach ensure deep business relationships and true buying power with the best home health manufacturers and distributors in the business. We want long-term relationships with customers and have real caregivers answering the phones and ensuring every order and product is of great quality and value. We want to be the Sephora or Geek Squad of all things aging and caregiving related.
Parentgiving (parentgiving.com) has 5,060 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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5,060 approved reviews, newest moderated first
Claire
Service was lightening fast! I had a question about one part of my order & when I called the contact number, a real person answered.
customer
I appreciate your fast shipping and your large inventory of medical supplies.
Maurita
Fast delivery, best price for the product. I will be ordering again when this supply is out.
Walter
Work's fine, didn't realize how much it helps..good quality.!
Patty P.
I ordered the Tranquility premium overnight underwear in the small size which is hard to find. They fit but there's not much too them. They don't hold enough fluid for me. They don't go up far enough in the back and they leak. I am a back sleeper and even for women the fluid still runs to the back of the underwear leaking out onto my pajamas. I also purchased the Dignity Super Natural Adhesive Pads to go inside. They are too wide and it makes fluids leak out right over the top of them. I wish I would have ordered samples first. I currently am using Tena Overnight underwear but they don't come in a small so the legs are just a little too big and I have to add a Poise overnight Pad inside of those which I a to cut small sliced in them so the fluids will go through to the underwear. Just curious, does anyone else have to go through this hassle? Tired of having to make things more difficult than they should be. It's hard enough just being incontinent. shipping was good and on time from Parentgiving.
Response from ParentgivingMay 8, 2019
Hi Patty, Thank you for providing us feedback on your recent purchase. I am sorry the Tranquility Overnight Pullup was not absorbent enough to meet your needs. And you are correct, sometimes due to all of our different sleeping positions, booster pads can be helpful, but it does take finding the right combination. I see you ordered today a sample of the Tranquility Super Booster Pad. I hope it is okay with you, that I have taken the liberty to send to you the following complimentary samples: Pull-Ups I selected two brands with high absorbency ratings. I selected the Abena Level 2 due to sizing needs, and I am providing you the Dry Direct Ultimate which is highly absorbent, has the elastic leg cuffs for better fit, and a soft cotton outer layer. https://www.parentgiving.com/shop/abena-abri-flex-premium-protective-underwear-level-2-8758/p/ https://www.parentgiving.com/shop/dry-direct-ultimate-protective-underwear-for-adults-9300/p/ Booster Pads I also selected two other popular pads for you to try, keeping in mind that you did not want anything too large, yet absorbent. https://www.parentgiving.com/shop/tena-serenity-heavy-absorbency-overnight-pad-8287/p/ https://www.parentgiving.com/shop/tranquility-topliner-mini-booster-pads-105-l-8529/p/ We are here to help! Please feel free to call me, I am available Mon-Thur 2pm-8pm EST and the Customer Care Dept. is open Mon-Thur 9am-8pm EST and Fri 9am-5pm EST. Thank you,
Christine
Great company. They give you good advice and prices are low. Thanks
ANN
I called shortly after placing an order online - your customer service rep talked me through all the questions I had and noted that my order (which had been flagged as possible fraud) should be shipped asap. I then got a notice when FedEx flagged the order as non-deliverable. You don't find support and service like this in many companies! I've flagged the website so that I can access it quickly when I need something the next time!
Evelyn
Items purchased are of high quality, shipping is efficient, and customer service excellent!