Daniel
Service was good but still waiting for…
Service was good but still waiting for other half of shipment
Response from ParentgivingDec 30, 2020
I am very sorry to hear that you have not received your complete order, and understand your frustration. This vendor experienced a serious systems breakdown during the first week of December, and this has caused a number of issues in their effectively and correctly fulfilling their orders, since then. I have contacted them, and they will do an investigation, since they need to confirm how many units the manufacturer shipped, and ascertain tracking for each. They advise that they may not have a resolution until early next week, due to holiday closures. As soon as I have more information, I will be in touch with you. Customer Services Manager