Dorothy
Product and delivery were just as…
Product and delivery were just as requested.

Every person in our organization is a current or former caregiver. Being passionate caregivers is critical to our ethos - remembering that we serve a fragile population (the aging and disabled) and their families - helping them arrive at better product solutions and expert application, better care, better aging - in their own home, or in the assisted living facility. Giving them hope, solving their problems, winning their business with every engagement. Delivering a world-class shopping experience and knowledge and insight and curated product solutions that cannot be replicated at the local chain pharmacy or Mega Mart or Online Marketplace. Our size and scale and approach ensure deep business relationships and true buying power with the best home health manufacturers and distributors in the business. We want long-term relationships with customers and have real caregivers answering the phones and ensuring every order and product is of great quality and value. We want to be the Sephora or Geek Squad of all things aging and caregiving related.
Parentgiving (parentgiving.com) has 5,060 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Pharmacy & Medicine · Vineland, New Jersey
Excellent

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Excellent
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5,060 approved reviews, newest moderated first
Dorothy
Product and delivery were just as requested.
Ohio K.
Good quality. Problem is the fit. They cover the front perfectly but they are about 4" too short in the back. Do not go up to waist and therefore tend to slid down over time. I ordered the right size as I am in the middle of suggested inches. Too bad as they are nice.
Response from ParentgivingMar 29, 2021
We are sorry that you did not find the fit of this product was sized to your needs. We are going to send you a sample of a longer product, to see if you find this works better for you.
Karen
I can’t praise Parentgiving enough for everything they do to make my job easier. Great products, great service.
Dick
I ordered a ceiling mounted trapeze on March 5. I did a tracking 2 weeks later to find out it has shipped. A few days ago, I called the company and they told me it was coming from a third party shipper. I think they should contact the third party and get a date for shipping. The lady I talked to offered to refund my money, I don’t want a refund, I want the product.
Response from ParentgivingMar 26, 2021
We are sincerely sorry for the inconvenience caused by the fact that the vendor did not advise us that this item was backordered, and, consequently, you were misinformed regarding its shipment. As you are aware, it should become available to ship on 03/31. Often customers do not wish to wait for backorders, and you were offered a n immediate refund, should you have chosen not to wait for the order to ship.
Beth K.
I am sorry you no longer are carrying the Ready Flush wipes in the size of 8 x 12 inch (MEDLINE) 20x30 0n line. The smaller ones like this are still offered (online).but I can't use them...too small.. So I had no choice but to order the tub ones....which are bulky to travel with. I just received them. For the next order will you make it possible to order the 8 x 12? I have ordered for the past 3 yrs from you and really want to get them...... Thank you for responding. Beth Kerr 4640 Ayron Terrace Palm Harbor, Florida 34685 (This last order, the wipe would tear and leave holes when I would gently take one out) That had never happened before )
Response from ParentgivingMar 26, 2021
The 12"x8" ReadyFlush Biodegradable Personal Wipes that you have been ordering are currently only available from the manufacturer in individual tubs of 60. Unfortunately, at this time, we are only able to offer soft packs in cases of 24 packs. Since the event of Covid, manufacturers of this type of personal hygiene supply have revised their offerings according to the huge demands for the products. As soon as they available to us, we will, once again, offer individual soft packs. You may like to consider another product, such as TENA UltraFlush Personal Wipes which are currently available in individual softpacks.
JMG
I received a damaged product, called your company and spoke with, Helen, your rep. The very next day I got a replacement in the mail! Way to go Customer Service!!!
Sue J.
Parentgiving's customer service is superb, especially in contrast with most other companies' customer service! I received an email that my package was delivered, did not receive the package, called Parentgiving, the CSR did not hesitate to send out another shipment at no cost to me. I received a second email that the second package had arrived, did not receive the second package, Colleen was about to send out a THIRD package AT NO COST to me and we decided to try to track the packages. Second package finally arrived, beat up, but intact...turns out Kimberly Clark does the shipping for this particular product, not Parentgiving, so options were limited as far as hunting down the package. Thanks, Colleen! My best, SueJ
Brian C.
Found pricing to be good. Reponse time to my concern was prompt. Follow up was slow. Return policy was not great.
Response from ParentgivingMar 25, 2021
I am sorry that you found follow up slow. The Director of Customer Services followed up to your initial email four minutes after it was received. You do not appear to have received this email, and when you subsequently sent an email, that was followed up to two minutes after receipt, with "You ordered a case of four packs. I can arrange the return of any unopened packs for you. Please advise how many packs you want to return, and I will facilitate a call tag, and FedEx will collect the products from you. I was waiting for you to indicate how many packs you wanted to return, in order to facilitate that for you." We did not hear from you, but, then provided you with the information to return your products. Please do not hesitate to contact us, if you have not received any of our emails, or have further questions - 888-746-2107