ParentgivingReviews of parentgiving.com

Thanks for excellent products, prompt shipping, and good tools for educating family members.

They are very well organized and my shipment of Tranquillity depends comes within 3 days of order I am very much pleased with this company

I couldn't believe how quickly we received our order. It must have been picked, packed and shipped the same day we ordered. We received it in 2 days. Impressive.

Fast service and the items request were what I needed.

There were no problems with my order, but there are not enough choices on this site.

So far only one experience and that was excellent!

Good company, excellent service, excellent products

Parentgiving.com has let me down and made a difficult personal time helping my parents through a tough medical tragedy even more painful. ——- Parentgiving.com responded immediately to my review however they have yet made an effort to resolve the issue, rather they seem to be focused on avoiding blame or accountability. I’m more disappointed than ever for choosing to conduct business with parentgiving.com Here are more details about the transaction. Order placed on Wednesday Received email the same day stating the order needed clarification because the shipping address was different than the billing address. This is because I was shipping the product directly to my parents (Who have the same last name). I called the phone number specified in the email on Wednesday but was sent to voicemail where I left a message with all the necessary details. I asked for a call back. I did not receive a call back on Wednesday I did not receive a call back on Thursday On Friday I sent a follow up email asking for an update and a call back. I did not receive a call back on Friday I did not receive a call back on Saturday I did not receive a call back on Sunday.. rather on Sunday I received another email reiterating a need to clarify the reason for a different Shipping address than billing.. which for some reason is not obvious to them. I responded again with the necessary details and gave call back info. They emailed back wanting to schedule a phone call the following week. I understand if there’s a policy requiring clarification when a billing address is different than a shipping address, however it’s ridiculous that parentgiving.com fails to follow up. They’re probably a good company to work with 99% of the time, they just don’t seem to know what to do that last 1% of the time.