Mr. CHARLES K.
Outstanding customer service
The customer service I receive every time I call is outstanding. The best I have ever seen.

Every person in our organization is a current or former caregiver. Being passionate caregivers is critical to our ethos - remembering that we serve a fragile population (the aging and disabled) and their families - helping them arrive at better product solutions and expert application, better care, better aging - in their own home, or in the assisted living facility. Giving them hope, solving their problems, winning their business with every engagement. Delivering a world-class shopping experience and knowledge and insight and curated product solutions that cannot be replicated at the local chain pharmacy or Mega Mart or Online Marketplace. Our size and scale and approach ensure deep business relationships and true buying power with the best home health manufacturers and distributors in the business. We want long-term relationships with customers and have real caregivers answering the phones and ensuring every order and product is of great quality and value. We want to be the Sephora or Geek Squad of all things aging and caregiving related.
Parentgiving (parentgiving.com) has 5,060 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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5,060 approved reviews, newest moderated first
Mr. CHARLES K.
The customer service I receive every time I call is outstanding. The best I have ever seen.
Jack C.
Good advice on product selection for our particular problem. Product fits perfectly. Captures all that is needed.
Roger B.
Great company. Easy to order and reorder.
Gaurav V.
Awesome product, fast shipping!
David
Very fast service, ordered 2 bags of the parentgiving brand diapers with tabs (one maxi and one super), was very impressed with both those as well and will be buying more in the future.
Mary
All Parentgiving customer telephone service agents were courteous and efficient, finding my ordering history quickly. I felt they had compassion for my being caregiver to a beloved parent. Unlike other companies I tried, I felt a personal connection as if they were a part of our team. They were impeccable about keeping me informed by immediately sending me an order invoice email, and shortly after follow up shipping information. Plus, they were always looking for any discounts or rewards they could offer.
Judith
The order was correct and on time. Descriptions of all catalog items were very useful.
Happy C.
I happily use the Dry Direct brand which works great no more embarrassing leaks. I will never switch back to a store brand. Orders come on time and if any problem with the order customer service handles it right away.