ParchmentReviews of parchment.com

Charged me $8 for an official e-transcript that, when downloaded, is watermarked with "unofficial transcript" on all the pages.

I ordered my transcripts to the Georgia Board of Nursing. Weeks later, the GBON has not received them but Parchment refuses to do anything except say "electronic results can take 4-6 weeks" This is not true as I have had other transcripts and electronic reports sent without any delay as they are electronic. Parchment refused to escalate my concerns and frustrations after I called and chatted agents. This company is a scam and simply takes your money.

Takes forever to send diploma.

Schools need to stop using Parchment for transcript services. They are unreliable and unreachable. I sent my transcript via mail and waited 4 weeks to hear back. I had to contact THEM to find out that my transcript was returned to them due to an incorrect address, despite the address being correct. Instead of fixing THEIR mistake and sending a new one, they made me pay for ANOTHER one. Terrible company.

I never received my transcripts, and did not get instructions after paying for them. I paid for them three times and tried getting in touch with customer service--which basically just said that I should have received them and they would not assist me or give me a refund.

Waited 5 months and got nothing.

I made a typo in the email address I used to send transcripts. The email you type in IS NOT VERIFIED by parchment. So they'll just take your money even if it goes nowhere. I asked for a refund or for them to resend to the correct email and was told it was already processed and would not be possible.

It sucks... A lot