ParchmentReviews of parchment.com

They basically made me pay twice for transcripts. Kind of a rip off!

The website is slow and just times out. I can't even order. I have tried multiple computers with different browsers. Useless.

Slow customer service. Tried to change an order, but customer service couldn't since transcripts were "already sent". This is because they waited days to respond to the change request. Website should have a way to change this without a request to Customer Service if there's going to be that much of a delay. Just a way for the company to make money. Terrible experience.

Poor snowflake CEO can't stand watching other people have nice experiences.

Ceo is Cyber bullying people

Terrible company, I received a diploma that was the size of a bed sheet. They refuse to change the size of it. I also wanted something changed on the diploma but they will not do that either and said I have to go through the school for everything the school won't do anything either. Parchment also has a document that is not mine attached to my account and they refuse to remove it.

Paid for my transcripts and they were sent to the wrong email address. When I contacted support, they told me they have verified that it was sent out to an email address. That is their only responsibility and they will do nothing. They told me to place a new order if I want them sent again.

I ordered a copy of my college transcript from this website, expecting to receive a physical copy by mail. However, they only provided a digital version via email, which disappeared after 30 days. There was no clear warning about this limitation, and when I reached out for assistance, I received little to no support. If you’re looking for a permanent or mailed copy of your transcript, I recommend exploring other options.