Felipe C.
Poor customer service
Poor customer service, nobody to call. The service is slow and the feedback on the page is very scarce.
Parchment is listed under Education Services.
Parchment (parchment.com) has 200 customer reviews on Five Star Index, with an average rating of 1.1 out of 5.
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Education Services · Washington, District of Columbia
Excellent

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Excellent

Education Services · Harrisburg, North Carolina
Excellent

Education Services · Rockville, Maryland
Excellent
Showing 189 reviews with 1 star · Clear filters
Felipe C.
Poor customer service, nobody to call. The service is slow and the feedback on the page is very scarce.
Kyle P.
Paid for the service. The company decided they would choose the wrong highschool for my transcripts then told me I'd have to pay again for their error.
Vanessa H.
I use this website for my transcrip and it was simply HORRIBLE. My transcrip got shipped 2 days after i purchased it which wasnt so bad but they said it would take a week to come but its 2 weeks now. I even called and they told me todays the 5th day when the email they send me said my transcript was shipped 8 DAYS ago make it make sense and now i have to loose this semester all because of this. Worse part—to receive it fast you have to pay 39 dollars and it STILL doesnt come fast cause my friend chose that option. IF I COULD GIVE THEM ZERO STAR I WOULD.
Lebron J.
Difficult to navigate website. I was not pleased. This took my son and 1 2 hours. We are very unhappy with parchment.
Boyboy T.
How does it feel now that you finally got what you deserved? Hope you are behaving better now man.
Outlier Z.
$15 to send DIGITIAL TRANSCRIPT my university is a disgrace for letting you fleece us like this.
Matiez B.
Shitty company, Never had a good experience and the owners a loser.
Samantha N.
I ordered a transcript almost a month ago. Well, on Friday, I got a charge for $10 for Scribbles (which is ran through them) that I did not authorize. I tried calling the number provided and was just put through a loop for their customer service and then asked to provide a call back number. It is near impossible to get in touch with them. I'm currently disputing the charge on my card due to not hearing back from anyone. This service is a joke. Edit: I left my number and NEVER received a call back. The charge got refunded on my card so thank God for Capital One taking care of it. I really do not understand why this is the service that we have to use for requesting college transcripts.