ParchmentReviews of parchment.com

A score of one is too high. The school states parchment is the only method to acquire a transcript. The website lists 4 steps and dead ends at step two. We need this information!!!

It just sucks

Too expensive for what they do, and they do it too slowly. Unwilling to be helpful if you need assistance with your order. (I mistakenly ordered a digital transcript instead of a physical one, realized it quickly, but wasn't able to get refund and just had to reorder. The 'digital transcript' is surprisingly expensive — part of how I missed it.) Feels like a scam, but I guess is just a company taking advantage of the system.

I ordered my high school transcripts, all I got was 1 report card from high school, a report card from middle school and a report card from elementary school. There was no record of my graduation date or anything else that's important.

I would give it 0 stars if i could- Ordered my transcript and never received any contact on it being put on hold. I just happen to find that out myself when looking for an update. Was told it was processing order only to find out AGAIN after looking for an update "order was cancelled due to them being able to find me in the system". Called them to get more information and was told "I could order another one, but I'll have to pay for it again". It should take 5 to 7 business days to get refunded. JOKE.... COMPANY IS A JOKE!!!!!

Absolute thrives and crooks! I ordered a transcript a month ago! My order confirmation said “electronic delivery” which made me believe I was as getting a pdf, oh no no I got a link to download my transcript which Expires! What a stupid policy! Send clients a pdf! Stop stealing their money!

I am a Bahamian student at BTVI in the Bahamas, I don't know why this institution uses parchment because parchment is horrible, I was trying make an order for an enrollment letter, the website was taking so long to load, I had to redo the process over again, BTVI has it's own payment portal on their main website it doesn't make any sense whatsoever to use two different payment portals to order a document

Ordered transcript thinking I would receive it in the mail after searching through my emails I discovered it was sent over a month ago. Once I attempted to download it said that my download period has expired and will need to purchase again if I desire the download I already paid for. I recommend everyone be cautious on using the services and be diligent on checking when your downloads are available to avoid confusion.