M X.
Paramed Canada problems
Paramed delivers PSWs (Personal Support Workers) to clients in their residence.Too many times it has not done this. Paramed does not even always contact me to inform me a PSW is not coming. It is Paramed's responsibility to make sure PSWs show up. If a client has an urgent medical matter and a PSW does not show up, Paramed might be in much trouble. Parameds sign in electronically throughout the day for each client. A PSW is supposed to show up at the client's door, if there was no answer by phone, and knock or ring. If there is no answer, the PSW is expected to call 911. The Ontario Health atHome (OHH) coordinates the activities of companies, such as Paramed, that provide PSWs and other services. Does anyone know something else to do?