Paradigm TreatmentReviews of paradigmmalibu.com

Paradigm Review: Review for Paradigm Treatment Center – PCH Malibu Living in Oregon, one of the worst states for mental health care, we knew an out-of-state option was necessary when our son relapsed after a previous PHP program last fall. Residential therapy was the next step, and after thorough consideration, we chose Paradigm Treatment Center in Malibu. Our 18-year-old son participated in the young adult program, completing a 45-day stay with great success. His experience was overwhelmingly positive—he was truly invested in the process and determined to improve. While he struggled with suicidal ideation, he did not have substance abuse challenges, which we believe helped him fully engage with treatment and benefit from the structured support Paradigm provided. Exceptional Staff & Support The staff at Paradigm was outstanding—friendly, personable, and incredibly helpful. The Clinical Assistants (both Matts, Ali, Kristin, Rae) engaged in activities alongside our son, ensuring he never felt isolated. Tara, his therapist, deserves a special mention. She was direct, insightful, and unafraid to address core issues, even when they were tough to acknowledge. Her approach led to many takeaways, and our relationship with our son improved exponentially. Mark, the Director, went above and beyond to assist with an unexpected insurance issue, while Nestor helped us navigate benefits and coverage. Additionally, Tara advocated for our son in an appeal, ensuring therapy continued beyond 30 days, despite insurance initially wanting to discharge him against medical advice. Even the medical staff contributed to this positive experience. Kaela, the nurse, treated our son with kindness and respect, ensuring he felt valued as a person, not just a patient. Her compassion made a meaningful difference, reinforcing the supportive environment that helped him thrive. Unique Amenities & Therapies The program provided a well-rounded experience, including a personal chef who prepared both vegetarian and standard meals, always welcoming food suggestions. Several group outings—beach trips, Barnes & Noble visits, frozen yogurt runs, and Target shopping—kept spirits high and provided things to look forward to. You’ll want to send your loved one with some cash. Paradigm also offered several specialized therapies that our son genuinely enjoyed. As an athlete, his favorites included: • Weekly workouts with Diamond, which always kept him laughing • Music therapy • Yoga therapy • Surfing therapy Overall, our son returned home happy, healthy, and equipped with valuable tools to navigate life and get him ready for college. We highly recommend this facility, as the program was truly exceptional. Considerations & Challenges While the program itself was fantastic, the insurance aspect proved challenging. Insurance ultimately determines the length of care, which led to an unexpected situation where coverage was prematurely cut off. Fortunately, Tara and Mark fought on our behalf. One key cautionary point—we have BCBS insurance, and despite Paradigm stating the Malibu location was in-network, BCBS informed us otherwise. They only covered the Raphael location, even though both are in California. If you’re considering Paradigm, clarify insurance details in advance to avoid surprises after dropping off your loved one. Additionally, touring the facility beforehand wasn’t an option, which initially made check-in uneasy. However, daily phone calls, weekly 1-hour family therapy, weekly parent therapy and weekly zoom calls for family time (since we were out-of state) provided reassurance and helped us connect with other families. Final Thoughts For this program to truly be effective, your family needs to be invested in the process. Paradigm helped us rise above the situation, and we are deeply grateful for the transformation we witnessed in our son. We absolutely recommend Paradigm Treatment Center for anyone seeking residential therapy.

PARADIGM IS GREAT! They helped me a lot. Definitely recommend. Lots of love to all the staff including Drew, Vic, Melody, Diana, Christina, Dunya, Tomi, Alex, Christopher, Susy, and more. Paradigm has the most fantastic staff of any organization ever. Great FOOD! Thanks to the wonderful chefs, Doug and Patro. Lifesaving food. Can't forget cherry on top of it all: Lulu the precious therapy dog. Miss you Lulu! I'll always remember my time in CHER's house of treatment fondly.

Words cannot express how thankful we are for the treatment our daughter received at Paradigm. Having to seek residential treatment for our daughter was one of the toughest decisions we ever had to make. Once we knew it was our only choice, we were so thankful for the compassion and guidance we all received. From the intake process to treatment and post-treatment every person we interacted with was amazing. Each person who worked with our daughter was not only the best (we have worked with), but went above and beyond to provide the individualized care our daughter desperately needed. Each Paradigm therapist, doctor, teacher and employee is sincerely committed to the patients' well being. In addition to her individualized care, our entire family received the support, therapy and education needed to help our daughter. Moreover, Paradigm continues to support us post-residential care.

Fantastic team. Comprehensive care. Life changing. Highly recommend!

My 16 year old son had an excellent experience at Paradign. Thank you, MK Shoen

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Paradigm saved our son's life. While the experience, in all honesty, was very difficult for him and for our whole family, it was the needed and right place for our son to continue his journey to healing, The staff recognized the magnificent child underneath the issues and helped him begin to believe there was a cause for hope and to hold on and do the deep, hard work of addressing trauma. As parents, we felt supported and our therapists and staff worked hard to work with us and our son well. I will not say this was an easy experience or that we would ever want to repeat it, but it turned out to be what was needed in our case.

I don't know what we would have done without Paradigm Malibu. Because our son was having some pretty major med-resistant mental illness, no other short term residential in the area was capable of caring for him after repeated hospitalizations. The therapy we received from Paradigm was life changing for our family. We learned how to share our feelings and emotions with each other, as well as receive them. And, when the specialists at the hospital told me this was as good as it gets, it was our doctor at Paradigm who fought for our son to receive another level of treatment, giving his a chance to get his life back. We have a long road ahead still, but the foundation we built with the support of all the therapists is what we still rely on and we will continue to build on. I would recommend to any parent considering Paradigm Malibu that they release a lot of what they know, maybe even most of what they know, and embrace their alternative ways to approach emotions and behaviors. In many ways, I learned we were doing life the hard way, when it came to how we were relating to one another. While there, I was privileged to witness deep changes in myself and my own family, as well as the same in the other families there. It was a fascinating, beautiful, challenging experience, and I am grateful to have been given the opportunity.