PangoVetReviews of pangovet.com

Dr. Paola Cuevas was exceptionally patient, attentive, and understanding while I was explaining my concerns, fears and worries about our cat, Tiger. She explained, very clearly and thoroughly, exactly what was causing Tiger to excessively groom herself. She didn’t speak over me, answered every single question, and advised us of what we needed to do to help Tiger. We’ve ordered the items that Dr. Cuevas suggested in order to help Tiger. Thank you, Dr. Cuevas, for easing our fears, worries and concerns about Tiger.

Very knowledgeable and kind. Very good information given. It was a blessing

Extremely helpful. Got an appointment within 30 minutes and I met with Dr. Cuevas who acknowledged the problems my cat was having and after asking a few more background questions, gave me detailed explanations for every reason why my cat was struggling to use the litter box. For 20 minutes, she answered every question I had and gave me recommendations on how to decrease the chances of this happening again. I was then encouraged to visit a vet as soon as possible. When the call was over, I was later sent a summary report which contained links to information that was relevant to understanding my cat's health more. Overall it was cost friendly, informative, comforting and saved myself from further distress. Will be referring here for consultations again.

Easy to schedule, good in depth conversation, great summary afterwards that is helpful to remember key points. And my cat was happy not to have to go in a car to the vet.

It was such a wonderful experience to use virtual vet services. Dr Cuevas was very friendly and helpful. I was nervous using this but I have elderly cat and needed advice. It was super easy to book and it was within the hour I logged on! I’m very glad I found and used this. I will definitely use again.

Our cat recently experienced severe weight loss. After a trip to our local vet, we reached out to PangoVet for a second opinion. I uploaded all our previous lab tests, and an overview of our situation. Our scheduled 20-minute Zoom conference with Dr. Paola Cuevas was very helpful. She even took another 10 minutes to answer additional questions. Her written post analysis was spot on and provided a detailed plan to discuss with our next local vet visit. These included several specific tests not initially suggested by our local vet visit. If you're looking for a general second opinion, and a suggested follow up plan for your pet, I highly recommend PangoVet, and especially Dr. Cuevas.

So quick and helpful! I was able to get an appointment within the hour, and the vet (Dr Paola Cuevas) was so kind, helpful and patient. She clearly loves animals and was able to reassure me. She told me what symptoms to watch for, when I should seek in-person vet care, and gave me all the information I needed to feel well informed and able to take of my dog. I’m super grateful that this service exists. And now I know not to let my dog eat unripe tomatoes in the garden! I feel like a bit of an idiot, but I’m so grateful for the prompt and reassuring meeting.

Dr. Paola and PangoVet were extremely helpful, knowledgeable, and professional. This was my first time using an online vet service and I was pleasantly surprised.